Wuilliam Colina
Spring,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
43
43
years of professional experience
Work History
Administrative Manager
Vitalcer
07.2019 - 11.2022
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Fostered strong relationships with external vendors/partners in order to negotiate favorable contract terms that benefited both parties.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Organized and updated databases, records and other information resources.
- Completed bi-weekly payroll for 8 employees.
- Met department budgets by monitoring and reporting on office expenses.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Retail Business Owner
La Natera Minimarket
01.1990 - 12.2019
- Performed statistical analyses to gather data for operational and forecast team needs.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Maximized profitability by setting and enforcing stringent budgetary guidelines for the efficient allocation of resources.
- Prepared annual budgets with controls to prevent overages.
- Conducted regular competitor analysis to stay informed of industry trends, allowing for agile adjustments in pricing strategies or product offerings when necessary.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Improved cash flow management by implementing better financial controls across all aspects of the business operation.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Assisted in recruiting, hiring and training of team members.
- Managed inventory efficiently, ensuring optimal stock levels and minimizing waste.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Executive Director
Century 21
01.2016 - 12.2018
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Assistant Bank Manager
Banco Occidental de Descuento
Zulia, Venezuela
01.1980 - 01.1991
- During my period in this company I held the following positions:
o Current account executive. (2 years)
o Main cashier. (4 years)
o Office accountant. (2 years)
o Assistant branch manager. (3 years) - Examined customer loan applications for loan approvals and denials.
- Developed strategic plans for day-to-day financial operations.
- Ensured accurate quarterly reporting by closely monitoring financial data entries made by branch staff.
- Conducted regular audits to ensure adherence to internal policies and regulatory requirements, maintaining operational excellence.
Education
Universidad Del Zulia
VenezuelaBachelors Degree - Accounting
Universidad Del Zulia
Venezuela07.1986
Bilingüe Office Worker -
Instituto Electrónico De Idiomas.
Venezuela12.1980
Bachelor of Science -
Instituto De Bienestar Y Cultura.
Venezuela07.1979
Skills
- HR Support
- Analytical Thinking
- Staff Management
- Budget Administration
- Planning and Prioritization
- Performance Improvement
- Administrative Management
- Office Management
- Documentation and control
- Accounting Procedures
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Administrative Manager
Vitalcer
07.2019 - 11.2022
Executive Director
Century 21
01.2016 - 12.2018
Retail Business Owner
La Natera Minimarket
01.1990 - 12.2019
Assistant Bank Manager
Banco Occidental de Descuento
01.1980 - 01.1991
Universidad Del Zulia
Bachelors Degree - Accounting
Universidad Del Zulia
Bilingüe Office Worker -
Instituto Electrónico De Idiomas.
Bachelor of Science -
Instituto De Bienestar Y Cultura.
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