Wuillian Caldera
Spring,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Busser
Gringos Tex Mex
10.2023 - Current
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Set up advertising signs and displays on shelves, counters and tables.
- Assisted customers with carry-out service.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Streamlined communication between the kitchen and serving staff, enhancing overall efficiency during busy periods.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Assisted wait staff with timely food delivery and guest requests.
Sales Advisor
Chirinos Mobile Auto Store
07.2023 - 10.2023
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Scheduled appointments and managed master calendar.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Met existing customers to review current services and expand sales opportunities.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
IT Technician
National Computer, S.A
03.2002 - 11.2008
- Monitored system performance to identify potential issues.
- Patched software and installed new versions to eliminate security problems and protect data.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Increased cybersecurity measures by conducting regular vulnerability assessments and applying critical patches as needed.
- Researched and identified solutions to technical problems.
- Installed, configured and maintained computer systems and network connections.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
IT Technician
Multiacces
03.1992 - 12.1998
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Evaluated emerging technologies for potential implementation within the organization, keeping abreast of industry trends to maintain a competitive edge in IT services provided by the company.
- Monitored system performance to identify potential issues.
- Acted as a liaison between end users and external vendors, fostering productive relationships that led to improved service levels from third-party providers.
- Increased cybersecurity measures by conducting regular vulnerability assessments and applying critical patches as needed.
- Collaborated with cross-functional teams to achieve seamless integration of new software applications into existing systems.
- Maintained office PCs, networks and mobile devices.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
- Developed and implemented preventive maintenance procedures.
Education
Associate in Industrial Instrumentation - Industrial Management
Instituto Mara
Maracaibo, Venezuela09.1990
High School Diploma -
Francisco J Duarte
Maracaibo, Venezuela07.1988
Timeline
Busser
Gringos Tex Mex
10.2023 - Current
Sales Advisor
Chirinos Mobile Auto Store
07.2023 - 10.2023
IT Technician
National Computer, S.A
03.2002 - 11.2008
IT Technician
Multiacces
03.1992 - 12.1998
Associate in Industrial Instrumentation - Industrial Management
Instituto Mara
High School Diploma -
Francisco J Duarte
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