Jarett Curry

• Provided support during peak hours or emergencies as needed, displaying adaptability under pressure while maintaining focus on delivering excellent service.
• Coordinated with various departments to maintain seamless communication and resolve any operational issues.
• Conducted regular audits on safety protocols to ensure compliance with industry regulations and promote a secure environment for guests and staff members alike.
• Resolved guest complaints effectively, demonstrating empathy and problem-solving skills to retain customer loyalty.

Completed a 10 week long PMC Manager training course.

• Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

• Implemented new training programs to enhance employee performance and improve overall guest experience.
• Cross-trained existing employees to maximize team agility and performance.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.

• Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.