Dedicated store associate with strong customer service skills and a commitment to food safety compliance. Known for effective problem-solving and cash handling expertise, ready to enhance customer experiences and operational efficiency.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Store Associate/Morning Stocker
In-N-Out Burger
Auburn, California
02.2025 - Current
Resolved customer issues through knowledgeable, friendly service to enhance satisfaction.
Prioritized and organized tasks to achieve service objectives efficiently.
Engaged customers using effective interpersonal skills to foster positive interactions.
Maintained cleanliness and organization of checkout area for optimal experience.
Operated cash register, accurately processing payments by cash, check, credit card, gift card, or automatic debit.
Assisted in inventory management by restocking items.
Efficiently loaded and unloaded trucks with incoming and outgoing stock.
Managed daily operations requiring store key for opening and unloading deliveries.
Prepared ingredients by washing, chopping, and measuring food items.
Followed food safety guidelines to ensure proper handling and storage of ingredients.
Operated fryer equipment to prepare menu items efficiently.
Cleaned floors in public areas to ensure safety and cleanliness.
Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Removed trash from receptacles and installed new liners for cleanliness.
Replenished paper products and soap dispensers in restrooms to ensure availability.
Cleaned glass surfaces and windows using appropriate cleaning solutions.
Cleaned dishes by hand to ensure proper sanitation.
Lead Associate
SuperClean Carwash
Grass Valley, California
08.2023 - 12.2025
Supervised team members in daily car wash operations and service delivery.
Trained new staff on equipment use and safety protocols.
Ensured cleanliness and organization of the car wash facility.
Monitored inventory levels and ordered supplies as needed.
Resolved customer inquiries and complaints effectively and promptly.
Conducted routine maintenance checks on washing equipment and tools.
Ensured compliance with all safety regulations throughout the store premises.
Facilitated team meetings to discuss performance and operational improvements.
Provided leadership to team members by motivating, training, coaching and disciplining staff.
Assisted management in developing short-term plans for achieving long-term objectives related to growth strategies.
Processed payments and handled cash to ring up customers in store.
Operated washing equipment to clean vehicles efficiently and thoroughly.
Inspected vehicles for damage before and after washing services.
Maintained vacuums, pressure washers and equipment for car wash and self-service areas.
Cleaned wheels, tires, hub caps, and wheel covers to protect wheels and wheel components from deterioration.
Drove manual and automatic vehicles per day to guide through carwash.
Maintained cleanliness of work areas and ensured proper disposal of waste.
Facilitated membership sign-ups and renewals for prospective clients.
Turf Installer
Premier Turf
Grass Valley, California
08.2023 - 11.2023
Installed synthetic turf for residential and commercial properties.
Prepared surfaces by grading and leveling soil before turf application.
Operated tools like turf cutters, compactors, and landscape rakes effectively.
Collaborated with team members to ensure timely project completion.
Maintained equipment to ensure optimal functionality and safety standards.
Followed safety protocols during installation to minimize hazards on site.
Assisted in the preparation of work site by removing existing grass, debris, rocks and other obstructions.