Wyatt bott
West Milford
Summary
Dynamic HVAC Service Technician with Universal EPA certification and proven expertise in system troubleshooting and equipment installation at Service Professionals. Recognized for enhancing service efficiency and customer satisfaction through effective communication and collaboration. Skilled in maintaining HVAC systems, ensuring compliance with safety standards, and delivering high-quality results in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HVAC Service Technician
Service Professionals
01.2024 - Current
- Diagnosed HVAC-R system malfunctions using specialized tools and techniques.
- Performed routine maintenance on heating, ventilation, and air conditioning systems to ensure optimal performance.
- Assisted in the installation of new HVAC-R units, adhering to safety protocols and manufacturer specifications.
- Resolved customer service inquiries related to HVAC-R issues promptly and professionally.
- Collaborated with team members to enhance service efficiency and improve workflow processes.
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
Package Handler
UPS
09.2023 - 01.2024
- Operated conveyor systems to efficiently move packages through processing stages.
- Sorted and organized incoming shipments for optimal warehouse storage and retrieval.
- Monitored package quality and integrity, ensuring compliance with safety standards.
- Collaborated with team members to meet daily shipment deadlines consistently.
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Communicated with supervisors about delays or other issues with shipments.
Customer Service Lead
Wawa
12.2021 - 10.2023
- Assisted customers with inquiries, ensuring timely and accurate responses.
- Provided support in resolving customer complaints, enhancing satisfaction levels.
- Learned company policies and procedures to effectively assist team members.
- Collaborated with colleagues to streamline service processes for improved efficiency.
- Participated in training sessions to improve product knowledge and service skills.
- Adapted quickly to changing priorities, demonstrating flexibility in high-pressure situations.
Education
No Degree - HVACR
Eastwick College
Nutley, NJ10-2023
High School Diploma -
West Milford High School
West Milford, NJ06-2022
Skills
- Universal EPA certification
- Schematic reading
- HVAC system troubleshooting
- Air conditioning
- Ventilation systems
- Equipment installation
- Heating systems
- Control wiring
- Refrigeration systems
- System maintenance
- Brazing techniques
- Soldering
Certification
EPA universal certification
Heat pump certification
410-A certification
Timeline
HVAC Service Technician
Service Professionals
01.2024 - Current
Package Handler
UPS
09.2023 - 01.2024
Customer Service Lead
Wawa
12.2021 - 10.2023
No Degree - HVACR
Eastwick College
High School Diploma -
West Milford High School