Knowledgeable bartender with a strong background in mixology and bar management. Proven ability to enhance customer satisfaction and streamline bar operations. Demonstrated proficiency in crafting unique cocktails and effective team leadership.
Overview
4
4
years of professional experience
Work History
Server & Bartender
Piatti
08.2017 - 12.2019
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender & Lead Server
Que Bueno Suerte
10.2016 - 08.2017
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Assistant Manager
Pop’s Place
12.2015 - 10.2016
Supervised day-to-day operations to meet performance, quality and service expectations.
Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Conducted regular meetings with staff to discuss performance and address any issues.
Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.