Enthusiastic, sociable worker who values collaboration and utilizes strong communication skills to appropriately and efficiently complete tasks and resolve possible conflicts by applying mindful understanding and problem-solving. Ensures reliability, attention to detail, and high-quality work. Known for a willingness to learn new things with a versatile background in the arts, baking, sales, quality customer service, and more. Motivated to build positive relationships and develop a safe and supportive workspace for all.
Overview
4
4
years of professional experience
Work History
Seasonal Team Member
River Road Family Vineyards and Winery
2022.12 - 2026.02
Participated in the bottling process by working the bottling line in multiple capacities such as; assisting the wine maker, labeling, prepping boxes, and packaging in order to meet production goals.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Assisted with inventory counts and stocking of merchandise.
Assisted in the wine making/barrel process, dealing with measurements, product tracking, chemicals (sulfur), and heights (tall ladder in tight spaces).
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Helped prepare the property through physical labor, cleaning, prepping, decorating, and teaching the team some dance moves and choreography for an important event to improve the visitor/consumer's experience and make sure everything runs smoothly.
Input data into spreadsheets and databases.
Reviewed files, records and other documents to keep all information up to date and organized.
Event Team Member
The Republic of Tea
2022.01 - 2026.02
Provided company insight and recommendations to customers to enhance sales and maintain the company's reputation.
Collaborated with team members to execute seamless events from conception to completion.
Set up and took down events to ensure a timely arrival and departure from events at different venues.
Maintained, delivered, and sold samples and goods.
Learned about the different values and properties of teas.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Utilized skills involving time management and attentiveness to both engage customers and keep tea samples available and well-prepared.
Involved in decorative elements of events.
Baker/Crew Member
Crumbl Cookies
2022.09 - 2024.12
Prepared, frosted, and baked various cookie (some cake) recipes following precise measurements with equipment and scales.
Utilized technology systems to learn recipes, schedule shifts, stay up to date with the menu selection, and take/prepare orders.
Adapted to changing demands by learning new recipes quickly and effectively.
Operated and maintained bakery equipment, including ovens and mixers.
Managed customer service operations, including taking orders and resolving complaints.
Operated cash registers and processed payments accurately.
Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Increased production efficiency through effective time management and multitasking during busy/slow periods.
Maintained cleanliness and organization in store (swept, mopped, cleaned windows, floors, equipment, bathroom, and baking/prep areas) according to health and safety standards.
Worked extra hours to fill in for a colleague or help out when it became busy or overwhelming.
Maintained a positive, safe, welcoming environment for customers and employees.
Utilized my artistic/creative skills to decorate and prepare cookies.
Education
Bachelor of Arts - Theater Performance And Psychology
Niagara University
Niagara Falls, NY
2028-05
Skills
Customer service/good communication and listening skills
Attention to detail
Cleaning and physical tasks (lifting/transporting)
Organizing or creating/managing documents
Adaptability, flexibility, and efficiency
Positive attitude and willingness to learn
Dependability and reliability
Team building and collaboration
Problem-solving
Public speaking and memorization skills
Leadership and teamwork skills
Creativity (skilled in visual arts and performing arts) and innovation
Timeline
Seasonal Team Member
River Road Family Vineyards and Winery
2022.12 - 2026.02
Baker/Crew Member
Crumbl Cookies
2022.09 - 2024.12
Event Team Member
The Republic of Tea
2022.01 - 2026.02
Bachelor of Arts - Theater Performance And Psychology