Wyatt Fout
Sales Consultant
Matthews,NC
Summary
Forward-thinking Sales Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage +25 years of progressive Management, Hospitality, & Digital experience to positively impact business operations.
Accomplished Manager & Lead experienced in directing sales, staffing and operations for multiple regions and large teams. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives.
Performance-oriented Sales Leader offering exceptional record of achievement over 25 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Responsible management professional well-versed in setting direction for work areas and ensuring quality and accuracy of work performance within multiple stores. Skilled at creating innovative and eye-catching branding to boost income.
Overview
27
27
years of professional experience
3
3
Certifications
Work History
Elite Senior Territory Manager
ChowNow
Charlotte, NC
01.2021 - Current
- Managed over 1900 accounts within NC/SC/VA territories.
- Collaborated with upper management to implement continuous improvements and exceed personal & team goals.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Continue building deeper relationships with USFoods, by employing industry expertise and knowledge, retail strategies and sales tactics.
- Surpassed and exceeded monthly sales targets +150% consistently and maintained solid #2 ranking in the nation.
Tiger Team Lead
ChowNow
Charlotte, NC
06.2021 - 09.2021
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
- Directed and supervised team of six engaged in sales and marketing development.
- Designed strategic plan for component development practices to support future projects.
- Participated in cross-functional team-building activities.
- Coached team members in techniques necessary to complete job tasks.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
- Organized promotional events and interacted with community to increase sales volume.
Partnership Territory Manager - Team Lead
ChowNow
Charlotte, NC
11.2018 - 12.2020
- Hired & Trained 10 Partnership Territory Managers over 10 month -long period.
- Built deep relationships with USFoods Territory Managers, USFoods District Sales Managers, USFoods Restaurant Operation Consultants, and Restaurant Owners by employing industry expertise and knowledge, retail strategies and sales tactics.
- Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Held one-on-one meetings with Partnership Territory Managers to identify selling hurdles and offered insight into best remedy.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
Senior Territory Manager
ChowNow
Charlotte, NC
06.2015 - 11.2018
- Providing Charlotte & North Carolina Restaurants with the tools needed to compete in an increasingly technical world.
- Cultivated USFoods/ChowNow Partnership. Teaching USFoods to see the need, able to speak on online ordering value add. Worked together, Team Based Selling, allowing SMB Restaurants to have necessary tools to compete with national brands.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
- Restaurant Consultant. Streamlining operations, amplifying brands and growing bottom lines with online and mobile ordering.
- ChowNow is online ordering system for restaurants. ChowNow Platform provides each restaurant branded mobile apps, facebook ordering, website ordering, marketing tools, dashboard control center, custom delivery zones, and more.
- Prospecting restaurants with emphasis on togo business & take out segment.
- Set meetings for product demo through cold calling, email and social prospecting.
- Conduct demos online and in-person with restaurant owners in NC/SC markets.
- Exceeded goals month over month.
- Generated continuous customer referrals by delivering exceptional sales support, sustaining consistent revenue and improving NC/SC/VA-care market shares.
- Increased volume business with existing accounts 22-26% through my experience and tools ChowNow Partnership provides.
Business Development Representative
Hibu USA Inc
Charlotte, NC
09.2013 - 06.2015
- Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
- Consistently exceeded quotas through penetration of new accounts.
- Negotiated contracts and closed sales with new and existing clients.
- Consulted with product development teams to enhance products based on customer interest data (Websites, Google AdWords, SEO, SEM, & Retargeting).
- Developed business pipeline using cold and warm techniques.
Branch Sales Manager
Enterprise Rent A Car
Roanoke, VA - Virginia
07.2009 - 06.2013
- Managed branch sales, customer service, finances, and recordkeeping.
- Resolved customer complaints to maintain high level of satisfaction.
- Interviewed, hired, and developed team of over 15 throughout my tenure.
- Worked directly with customers and associates to handle internal and external complaints and objections.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Grew retail sales volume in assigned territory 40% through strategic budgeting and product promotion.
- Owned all aspects of sales planning, development, and team and account management for central Roanoke & Christiansburg territories.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
- Organized promotional events and interacted with community to increase sales volume.
Account Executive
Sponsor Hounds LLC
Roanoke, VA - Virginia
01.2009 - 06.2009
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Organized promotional events and interacted with community to increase sales volume.
- Collected information from clients before securing accounts, verifying payments and special needs.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Used targeted questioning strategies to discover insight on prospect needs and requirements.
Bar Manager
BT’S Food & Spirits
Radford, VA
06.2004 - 01.2009
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
- Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
- Increased profits with enhanced inventory oversight and strategic pricing adjustments.
- Determined business needs by acquiring client feedback for process improvements.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Decreased waste, following strict recipes and drink measurement protocol.
- Handled $3,000 cash on daily basis, which built trustworthiness and loyalty with owners.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Consulted with managers to organize special events and promotions.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Key Manager - Bartender/Trainer Coordinator
Outback Steakhouse
Christiansburg, VA
1996.09 - 2004.06
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Bachelors of Science - Media Studies / Advertising
Radford University
Radford, VAAssociate of Science - General Studies
Virginia Western Community College
Roanoke, VASkills
Staff education and training
Accomplishments
- Achieved 2017 ChowNow All-Star
- Achieved 2018 ChowNow President's Club
- Achieved 2019 ChowNow President's Club
- Achieved 2019 Top Chef Award - Partnership Territory Manager of the Year
- Achieved 2020 ChowNow President's Club
- Achieved 2020 Top Chef Award - Central Senior Territory Manager of the Year
- Achieved 2021 Elite Senior Territory Manager Title
- Achieved 2022 President's Club
Certification
Value Selling Training
Timeline
Tiger Team Lead
ChowNow
06.2021 - 09.2021
Elite Senior Territory Manager
ChowNow
01.2021 - Current
Partnership Territory Manager - Team Lead
ChowNow
11.2018 - 12.2020
Senior Territory Manager
ChowNow
06.2015 - 11.2018
Business Development Representative
Hibu USA Inc
09.2013 - 06.2015
Branch Sales Manager
Enterprise Rent A Car
07.2009 - 06.2013
Account Executive
Sponsor Hounds LLC
01.2009 - 06.2009
Bar Manager
BT’S Food & Spirits
06.2004 - 01.2009
Key Manager - Bartender/Trainer Coordinator
Outback Steakhouse
1996.09 - 2004.06
Bachelors of Science - Media Studies / Advertising
Radford University
Associate of Science - General Studies
Virginia Western Community College
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