Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in staff training and development, customer service and process improvements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Manager
Rockwell building systems
Riverview, FL
04.2022 - 09.2024
Drafted reports summarizing progress made on projects for review by executive leadership team.
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Developed and maintained project plans, timelines, and budgets.
Managed multiple projects with competing deadlines simultaneously.
Created and implemented processes to ensure successful completion of projects.
Identified risks associated with each project and developed strategies for mitigating those risks.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Conducted periodic inspections of job sites for quality and progress.
Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Retail Sales Supervisor
Pawn 1
Spokane, WA
05.2020 - 03.2022
Trained new employees on store operations, customer service protocols, merchandise displays and use of point-of-sale systems.
Assisted customers in selecting products that met their needs while adhering to company policy regarding pricing, promotions, returns and exchanges.
Evaluated inventory levels on a regular basis to ensure adequate stock was available for customers' needs.
Resolved conflicts between staff members or customers in a professional manner.
Maintained high standards of cleanliness throughout the store including dusting shelves, vacuuming carpets and organizing merchandise displays.
Managed daily operations such as opening and closing the store, balancing registers at end of day..
Dealt with customer complaints and rectified product and service issues.
Coordinated restocks to keep retail displays organized and full for customers.
Increased sales by optimizing in-store promotional strategies.
Contributed to merchandising ideas at team meetings to increase sales.
Warehouse Assistant Supervisor
Northwest Seed and Pet
Spokane, WA
04.2018 - 05.2020
Created and maintained a safe working environment in the warehouse.
Ensured all safety regulations were followed.
Trained new employees on proper warehouse procedures and guidelines.
Developed strategies to improve efficiency of operations in the warehouse.
Investigated customer complaints and implemented solutions for resolution.
Managed inventory levels, tracked items, and placed orders when needed.
Resolved conflicts between workers or between workers and management personnel.
Supervised the receiving, storage, handling, shipping, and distribution of materials.
Coordinated with other departments regarding supplies needed for production.
Organized warehouse layout to maximize space utilization.
Evaluated current systems within the warehouse to identify areas for improvement.
Lifted materials of varied weights on regular basis.
Used pallet jacks to move items to and from warehouse locations.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Tracked inventory and conducted cycle counts to maintain accurate records.
Used tools, sprayers and cleaning solutions to disinfect work areas.
Assembled cartons, crates and containers to prepare for shipping.
Trained new employees regarding warehouse procedures and standards.
Education
High School Diploma -
East Bay High School
Gibsonton, FL
05-2017
Skills
Blueprint Reading
Inventory Control
Contract Management
Logistics Management
Systems implementation
Project development
Document Management
Workforce training
Work flow planning
Schedule Management
Strategic Planning
Cost Control
Data Analysis
Productivity Improvement
Project Management
Coaching and Mentoring
Processes and procedures
Client Relations
Data review
Safety protocol
PPE use
Task Prioritization
Self-Directed
Data Management
Computer Skills
Collaboration
Google Drive
Certification
OSHA 30-Hour Construction Safety Certification - Occupational Safety and Health Administration.
Software Architect, Cloud Operations at Plex Systems, A Rockwell Automation CompanySoftware Architect, Cloud Operations at Plex Systems, A Rockwell Automation Company