Extremely motivated, dedicated, and hardworking student with a 3.83 GPA and has been actively involved in the community through sports and community service. Progressing towards Excel certification through a program with JP Morgan and Co. Exposure to multiple computer software programs through internships and school experience. Currently managing a stock portfolio through an alumni supported course, USIMCO, to maximize capital gains.
Overview
3
3
years of professional experience
Work History
Cashier/Deli Clerk
Wegmans Food Markets, Inc
King Of Prussia, PA
10.2021 - Current
Operating the cash register efficiently and accurately, processing payments by cash, check, credit card, gift card, or automatic debit.
Delivering a high level of customer service to guests using active listening and engagement skills.
Working closely with front-end staff to assist customers.
Answering product questions with up-to-date knowledge of sales and store promotions.
Learning the roles of other departments to provide coverage and keep the store operational.
Using suggestive selling techniques to promote add-on sales.
Building and maintaining productive relationships with employees.
Boosting customer satisfaction levels by going the extra mile to personalize service for each guest.
Working collaboratively with other staff members to ensure efficiency of the store operations during peak hours of business activity.
Operating slicers and other equipment according to company guidelines to minimize accidents or injuries.
Performing opening and closing duties, including restocking supplies and cleaning work areas at the end of the shift.
Participating in weekly team meetings to discuss performance goals and operational issues.
Updating food displays, cases, and other customer-facing areas to increase sales of special items.
Informing customers of deli specials to increase profits.
Maintaining high standards of customer service during high-volume work shifts and fast-paced operations.
Strategic Analyst Intern
Delaware Park Casino
Wilmington, DE
05.2024 - 08.2024
Created territory reports in Excel using slot and table games data from a software tool, VizExplorer to evaluate how well the casino is performing relative to its competition.
Created presentations outlining the results of research and analysis for senior management teams.
Participated in calendar meetings with executives to create promotions and increase customer base, aiming to raise profits.
Worked with Tangam Systems to review slot performance and to create strategies to improve profits on underperforming slot machines.
Using the software tool, Jockey Club, created Excel reports on horse racing handle, as well as the competition, to view how well the casino was performing in comparison to other casinos.
Prepared detailed reports summarizing findings from research projects and provided recommendations for future marketing plans.
Conducted interviews with customers to gain insights into their experiences.
Proofread documents before submitting them for review.
Analyzed financial statements to identify areas of improvement in business operations.
Attended and participated in meetings and brainstorming sessions with team members for future strategy.
Assisted in routine research, investigations and special projects to support strategic analysis.
Analyzed key performance indicators to identify effective strategies.
Education
Some College (No Degree) - Finance Major: Data Analytics, Business Mgt Minors
Ursinus College
Collegeville, PA
05-2026
High School Diploma -
Upper Merion High School
King Of Prussia, PA
06-2022
Skills
Experienced in multiple computer applications including Excel, Python, and Powerpoint
Demonstrated exceptional customer service
Extremely accurate and detail oriented in all applications
Motivated, hardworking, and dedicated
Adept at research and analysis with application to future planning
Educated in stock analysis based on key performance indicators
Accomplishments
Dean's list in every semester since entering college.
Member of the football team.
Rushing Alpha Phi Epsilon, the longest standing fraternity at Ursinus College.
Timeline
Strategic Analyst Intern
Delaware Park Casino
05.2024 - 08.2024
Cashier/Deli Clerk
Wegmans Food Markets, Inc
10.2021 - Current
Some College (No Degree) - Finance Major: Data Analytics, Business Mgt Minors
Adminstrative Services Manager at WEST CHESTER UNIVERSITY - COMMUNITY MENTAL HEALTH SERVICESAdminstrative Services Manager at WEST CHESTER UNIVERSITY - COMMUNITY MENTAL HEALTH SERVICES