Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wyatt Keckler

Deltona

Summary

Dynamic customer service professional with experience at Pizza Hut, skilled in Customer complaints and relationship building. Proven track record in enhancing customer satisfaction and loyalty through effective complaint handling and critical thinking. Successfully managed high call volumes, achieving a firm and stable work environment.

Overview

2
2
years of professional experience

Work History

CSR

Pizza Hut
08.2024 - 07.2025
  • Assisted customers with inquiries and resolved issues to ensure satisfaction.
  • Utilized customer relationship management software to track interactions and follow up on requests.
  • Collaborated with team members to streamline communication processes and improve service delivery.
  • Adapted quickly to new product information and promotions to provide accurate assistance.
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.

Assistant

Precision Floors & More LLC
10.2023 - 03.2024
  • Operated landscaping equipment to maintain property aesthetics and functionality.
  • Conducted routine inspections to identify maintenance needs and ensure safety compliance.
  • Assisted in landscape design implementation, enhancing visual appeal of various properties.
  • Collaborated with team members to execute seasonal planting and maintenance schedules efficiently.
  • Applied pest control measures, promoting healthy plant growth and protecting landscapes from infestations.
  • Participated in process improvement initiatives, streamlining workflows for enhanced productivity and service delivery.
  • Maintained a safe working environment by adhering to safety guidelines and reporting hazards promptly.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clear communication with team members to effectively coordinate maintenance activities.
  • Strengthened preventative maintenance programs to identify potential issues before they escalated into costly repairs.
  • Maximized productivity with timely preventive maintenance, minimizing potential disruptions.

Maintenance Operator

Hudsons Professional Landscaping LLC
04.2023 - 09.2023
  • Operated landscaping equipment to maintain property aesthetics and functionality.
  • Conducted routine inspections to identify maintenance needs and ensure safety compliance.
  • Assisted in landscape design implementation, enhancing visual appeal of various properties.
  • Collaborated with team members to execute seasonal planting and maintenance schedules efficiently.
  • Applied pest control measures, promoting healthy plant growth and protecting landscapes from infestations.
  • Participated in process improvement initiatives, streamlining workflows for enhanced productivity and service delivery.
  • Maintained a safe working environment by adhering to safety guidelines and reporting hazards promptly.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clear communication with team members to effectively coordinate maintenance activities.
  • Strengthened preventative maintenance programs to identify potential issues before they escalated into costly repairs.
  • Maximized productivity with timely preventive maintenance, minimizing potential disruptions.

Education

Deltona Highschool
Deltona, FL
05.2025

Skills

  • Call center experience
  • Customer focus
  • Complaint handling
  • CRM software
  • Customer service
  • Professional telephone demeanor
  • Critical thinking
  • Relationship building
  • Computer proficiency
  • Customer relations
  • Client relations
  • Product sales

Timeline

CSR

Pizza Hut
08.2024 - 07.2025

Assistant

Precision Floors & More LLC
10.2023 - 03.2024

Maintenance Operator

Hudsons Professional Landscaping LLC
04.2023 - 09.2023

Deltona Highschool

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