Wyatt Kust
Fairview
Summary
Results-driven sales professional with a proven track record in sales support and customer service, dedicated to exceeding high standards. Expertise in streamlining processes and enhancing team collaboration, resulting in improved efficiency and productivity. Recognized for reliability and adaptability in dynamic environments, with a strong ability to identify client needs and deliver tailored solutions that foster customer loyalty. Proficient in CRM systems and committed to driving impactful results through strategic relationship management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
Cellular Plus - Authorized Verizon Wireless Retailer
10.2024 - Current
- Oversaw daily store operations to ensure compliance with company policies and procedures.
- Trained and mentored team members to enhance customer service and operational efficiency.
- Managed inventory levels, optimizing stock replenishment and minimizing shrinkage.
- Implemented promotional strategies to drive sales growth and improve customer engagement.
- Developed and implemented sales strategies to achieve revenue targets and enhance market share.
- Conducted regular sales presentations and product demonstrations for potential clients to drive interest.
- Utilized CRM tools to track sales performance, manage leads, and streamline communication with stakeholders.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Lead Key Holder
Pendleton Woolen Mills
01.2024 - 09.2024
- Managed daily store operations and ensured adherence to company policies.
- Trained and mentored junior staff on customer service standards and sales techniques.
- Oversaw inventory management processes, including stock replenishment and organization.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Boosted retail sales by educating clients on the benefits of various home and apparel products.
- Collaborated with team members to achieve sales targets and improve store performance.
- Processed transactions swiftly and accurately using point-of-sale systems.
- Resolved customer complaints promptly, ensuring satisfaction and retention.
- Monitored sales trends
Front Desk Coordinator/Administrative Assistant
Pediatric Therapy Services
09.2023 - 11.2023
- Position key held, responsible of locking up facility, and safely arming the building through security system/alarm.
- Scheduled patients reoccurring appointments, Patient intakes for new referrals, Patient Insurance clearance regarding billing.
- Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
- Collaborated with team members to address guest needs and ensure seamless operations.
- Handled high volumes of incoming calls, directing callers to appropriate departments for prompt assistance.
- Consistently upheld company standards for cleanliness, hygiene, safety protocols throughout the premises of the medical facility.
- Processed credit, debit, and check payments.
- Completed facility opening and closing procedures,
Shift Leader
Burger King
04.2022 - 07.2023
- Streamlined opening and closing procedures, which included various tasks, Till counts, Safe count, Inventory counts, Cash deposits, Locking up / opening all entrances to building, Setting/Deactivating building alarm system with personal alarm code.
- Enhanced customer satisfaction by addressing concerns promptly and professionally.
- Boosted sales with effective upselling techniques and personalized service recommendations.
- Ensured smooth operations during peak hours by coordinating staff assignments and breaks efficiently.
- Assisted in hiring decisions, conducting interviews, and evaluating candidates for fit within the team dynamic.
- Maintained accurate cash handling procedures throughout each shift while managing register transactions efficiently.
- Quickly and efficiently resolved complaints and escalated issues.
- Contributed to higher overall store performance by consistently meeting or exceeding shift targets for sales, labor costs, and food safety standards.
- Prepared detailed end-of-shift reports to inform management of shift outcomes including sales figures, staffing concerns, or any outstanding incidents requiring attention.
- Responsible for inventory management, ensuring accurate stock levels.
Education
Career Technical Certificate (1Yr) - Marketing
Clackamas Community College
Clackamas, OR03-2026
Associate of Science - Business
Clackamas Community College
Clackamas, OR06-2026
High school -
Sandy High School
Sandy, OR06.2023
Skills
- Relationship building
- Goals and performance
- Product knowledge
- Sales expertise
- Positive and upbeat
- Problem-solving
- MS office
- Team collaboration
Accomplishments
- 6x Individual Monthly Metric 100 Point Club
- 2x Store Monthly Metric 100 Point Club
- 20/20 Quarterly Audit as a new manager (3 out of 62 Stores scored)
- 8th Place Manager Presidents club finish out of 60 others
- Top 10 Store 9/12 Months in 2025
- All Time "Greats List" for B2B New Activations in a month (14 New Lines)
- Managed and Led SMB Opportunities for District of 22 Stores, and 130 Employees
Additional Information
Adobe Cloud Certificate - Knowledge of professional cinema and image editing
Certification
- First Aid/CPR Certified
- ServSafe - Food Handling
Timeline
Store Manager
Cellular Plus - Authorized Verizon Wireless Retailer
10.2024 - Current
Lead Key Holder
Pendleton Woolen Mills
01.2024 - 09.2024
Front Desk Coordinator/Administrative Assistant
Pediatric Therapy Services
09.2023 - 11.2023
Shift Leader
Burger King
04.2022 - 07.2023
High school -
Sandy High School
Career Technical Certificate (1Yr) - Marketing
Clackamas Community College
Associate of Science - Business
Clackamas Community College
Hobbies
- Baseball (10 Years)
- Photography/Cinematography (4 Years)
- Professional Snowboarding (12 Years)
- Technology Enthusiast (6 Years)
- Personal Appeal designing (1 Year)