Dynamic business owner with a proven track record at Planet Fitness, excelling in sales strategy and operational efficiency. Expert in team leadership and staff training, successfully launching a mobile detailing service and enhancing customer engagement. Skilled in budget planning and inventory management, driving growth and visibility through innovative partnerships and targeted campaigns.
Overview
4
4
years of professional experience
Work History
Business Owner
Yellowstone Detail Services
01.2025 - Current
Launched mobile detailing business to provide convenient services.
Developed fully automated scheduling system to enhance operational efficiency.
Executed door-to-door sales and cold calling campaigns to generate leads.
Established partnerships with local businesses to expand customer base.
Designed targeted ad campaigns to attract new customers and increase visibility.
Hired and trained new staff and assistant managers to enhance operational efficiency.
Created team schedules to ensure optimal coverage across all locations.
Oversaw three of nine branch locations to maintain consistent service standards.
Traveled to various locations for training and facility improvements.
Placed monthly and yearly orders to manage inventory effectively.
Developed weekly and monthly PowerPoint presentations for management calls.
Cleaned equipment and facilities daily to uphold safety and cleanliness standards.
Senior Manager
Planet Fitness
Billings
01.2025 - 06.2025
Managed daily operations to ensure a clean and welcoming gym environment.
Trained staff on customer service standards and fitness equipment usage.
Oversaw membership sign-ups and processed billing inquiries efficiently.
Coordinated promotional events to enhance community engagement and brand visibility.
Implemented safety protocols to maintain a secure workout space for members.
Managed a team of 25+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
Leadership role in planning annual budgets for each department based on forecasted sales volumes.
Cook
307 Bar & grill
Columbus
10.2023 - 05.2024
Prepared diverse menu items in fast-paced kitchen environment.
Maintained cleanliness and organization of kitchen and food prep areas.
Assisted in inventory management and restocking supplies as needed.
Trained new kitchen staff on procedures and best practices for cooking tasks.
Managed portion control using correct utensils during preparation and plating.
Cook and server
Pizza Co.
Red Lodge
10.2021 - 12.2023
Prepared fresh pizza dough using high-quality ingredients daily.
Operated pizza ovens to achieve optimal cooking temperatures consistently.
Trained new staff on kitchen procedures and safety protocols effectively.
Checked completed orders for correct quantity and quality.
Assisted in taking and processing customer orders efficiently.
Handled cash transactions and operated the point-of-sale system effectively.
Provided exceptional service to high volume of daily customers.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
CONTRACT SPECIALIST (Acquisition Professional Career Program (APCP)) at Department of Homeland Security (Office of Chief Procurement Officer – United States Citizenship and Immigration Services (USCIS) Detail)CONTRACT SPECIALIST (Acquisition Professional Career Program (APCP)) at Department of Homeland Security (Office of Chief Procurement Officer – United States Citizenship and Immigration Services (USCIS) Detail)