Wyatt Newton

Subcontracting with NormelTech and the NFTA as a security analyst and Server Admin.

• Documented processes and procedures (SOP) for server management tasks.
• Collaborated with IT teams to troubleshoot and resolve technical issues.
• Monitored system health and responded to alerts proactively.
• Executed regular server patching and analysis.
• Evaluated system logs regularly to detect any errors that require attention.
• Managed multiple remote sites by providing maintenance services over the internet or phone line.
• Worked independently while coordinating project work and support functions with other team members.
• Strengthened networks and infrastructure during outage windows to prevent downtime.

Projects involved custom website design and development from the ground up, hosting setup, ongoing maintenance, custom development, administration, SEO, and performance optimization. Clients include LoveFurAll, Super Freeze, and RealSync LLC.

• Developed responsive websites using HTML, CSS, and JavaScript frameworks.
• Conducted thorough testing to identify and resolve bugs or performance issues.
• Optimized website speed and performance through effective coding techniques.
• Built layouts according to customer parameters using HTML5 and CSS3.
• Provided technical support in resolving customer issues related to web development projects.
• Troubleshot, tested and remedied issues before software deployment.

Ran a professional eBay store specializing in computer equipment that has maintained a 100% positive feedback rating.

Responsibilities include customer service, sales, electronics repair, sourcing, web design, and inventory management:

• Developed compelling product listings with engaging descriptions and high-quality images.
• Handled customer inquiries and resolved issues related to orders and shipping.
• Conducted market research to identify trends and competitive pricing strategies.
• Utilized eBay tools for tracking sales performance and optimizing listings.
• Fostered positive relationships with customers through effective communication and support.
• Maintained high feedback ratings from customers by responding quickly to questions and problems.
• Monitored inventory levels and updated stock availability on eBay.
• Performed quality checks on all incoming shipments before listing them on eBay.
• Provided technical support for buyers regarding usage of their purchased products.

Basic computer and server support and maintenance in a school and professional environment.

• Diagnosed and repaired hardware and software issues for various computer systems.
• Installed operating systems and configured software applications for user needs.
• Provided technical support to staff, addressing inquiries and troubleshooting problems.
• Conducted routine maintenance on computer systems to ensure optimal performance.
• Collaborated with IT team to implement new technologies and upgrades.
• Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
• Performed basic network troubleshooting and maintenance activities.
• Installed, configured and maintained computer hardware, software systems, networks and peripherals.
• Upgraded computers with new hardware components like processors, RAMs.
• Troubleshot devices to identify and solve issues with hardware or software performance.