WYATT POPPLEWELL
Vancouver
Summary
Dynamic professional with a strong passion for customer service, consistently delivering exceptional experiences. Proven ability to engage with clients and resolve issues efficiently. Eager to expand knowledge and skills in a collaborative team environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Handyman
KadeHandyman LLC
Vancouver
08.2023 - Current
- Transformed kitchens with innovative designs and efficient remodeling techniques, enhancing functionality and receiving positive feedback from homeowners.
- Executed electrical repairs on various systems to improve performance and safety while minimizing client downtime.
- Executed drywall repairs, patching holes and replacing damaged panels to enhance aesthetics and structural integrity in residential spaces.
Customer Service Representative
Vacasa
Portland
03.2021 - 08.2023
- Provide outstanding customer service while maintaining a fast-paced workflow.
- Communicated with hundreds of guests daily to resolve issues and enhance satisfaction.
- Deescalate stressful situations with guests and successfully solve their issues.
- Built strong relationships with guests by demonstrating compassion in every interaction.
- Maintained constant communication with team to provide effective guest assistance.
Bartender
Mcmenamins Inc
Bothell
03.2019 - 12.2019
- Managed bar inventory, restocked supplies, and ordered spirits, beer, wine, and mixers to maintain optimal stock levels.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Polished glassware, bussed tables, and removed debris to ensure a clean and inviting customer area.
Sales Manager
Infinity Home Solutions
Bothell
09.2018 - 01.2019
- Recognized as top salesperson for 12 months.
- Led teams of sales reps to achieve sales goals.
- Maintained high standards of customer service during interactions with clients.
- Executed retail sales on the sales floor, enhancing customer experience.
- Led large training sessions for my team.
- Maintained open communication with employees to support team collaboration.
Server
Beaches Restaurant and Bar
Vancouver
01.2018 - 12.2018
- Maintained high-quality service in fast-paced environment.
- Ensured accurate register through precise billing, payment processing, and cash management.
- Welcomed regular customers to enhance loyalty.
Barista
Dutch Bros
Battle Ground
05.2017 - 12.2017
- Maintained and operated espresso machines, blenders, and commercial brewers to ensure high-quality beverage preparation.
- Mastered menu preparations and off-label drinks to fulfill diverse customer preferences.
- Engaged with customers during busy periods to create enjoyable, positive experiences.
Education
Associate - Business Management
Clark College
Vancouver, WA06-2017
Skills
- drywall installation
- Electrical knowledge
- Power tools proficiency
- Project management
- Time management
- Team collaboration
- Leadership experience
- Organizational skills
- Adaptability
- Critical thinking
- High-quality customer service
Certification
Food Handler Certification
Timeline
Handyman
KadeHandyman LLC
08.2023 - Current
Customer Service Representative
Vacasa
03.2021 - 08.2023
Bartender
Mcmenamins Inc
03.2019 - 12.2019
Sales Manager
Infinity Home Solutions
09.2018 - 01.2019
Server
Beaches Restaurant and Bar
01.2018 - 12.2018
Barista
Dutch Bros
05.2017 - 12.2017
Associate - Business Management
Clark College