Energetic and motivated first responder that is dedicated to enhancing operational, clinical, and critical thinking skills to best serve the community and provide exceptional care to the patients we encounter.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Advanced EMT
Gundersen Health System
01.2024 - Current
Administered IV fluids and certain medications, as necessary to stabilize patients' conditions before arrival at facilities.
Provided compassionate care to patients of all ages, earning commendations from patients and colleagues for professionalism and empathy.
Participated in continuous training courses to maintain certifications.
Medical Communication Specialist- Lead
Gundersen Health System
03.2022 - 01.2024
Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Questioned callers to determine nature of problems and locations to direct type of response needed.
Received 911 and non-emergency calls and dispatched calls to appropriate agencies.
Flight followed aircrafts as the crews were responding emergencies, training or maintenance flights.
Advanced Emergency Medical Technician
Black River Falls Fire Department- EMS Division
03.2020 - Current
Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Trained new EMTs on proper protocols and procedures.
Telecommunication Officer
Jackson County
02.2021 - 11.2022
Routed calls to police, fire, and ambulance service to meet individual call needs.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Questioned callers to determine nature of problems and locations to direct type of response needed.
Read system maps and caller information, and documented details in system.
Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Emergency Medical Technician
American Medical Response
12.2021 - 02.2022
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Telecommunicator
County of Monroe, WI
07.2020 - 11.2021
Routed calls to police, fire, and ambulance service to meet individual call needs.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Questioned callers to determine nature of problems and locations to direct type of response needed.
Read system maps and caller information, and documented details in system.
Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests
Emergency Medical Technician
Lakes Region Emergency Medical Services
04.2020 - 07.2020
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Emergency Medical Technician
Allina Health Emergency Medical Services
01.2020 - 05.2020
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Emergency Medical Technician
Midwest Medical Transport
02.2016 - 12.2019
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Emergency Medical Technician
Gundersen Tri-State Ambulance, Inc.
09.2018 - 10.2019
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Responded to 911 calls for medical emergencies.
Emergency Medical Technician
Spencer Hospital- Ambulance
02.2016 - 11.2018
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Worked with nurses to assess patients and prepare for tests and procedures.
Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
Education
Paramedic
Western Technical College
La Crosse, WI
02.2025
Advanced Emergency Medical Technician
Western Technical College
La Crosse, WI
04.2021
Paramedic
Iowa Western Community College
Council Bluffs, IA
01.2018
General Studies
Northwest Iowa Community College
Sheldon, IA
12.2015
Emergency Medical Technician
Northwest Iowa Community College
Sheldon, Iowa
06.2014
High School Diploma
Sheldon High School
Sheldon, Iowa
05.2013
Skills
Critical Decision-Making Skills
Strong work ethic
People/Customer service skills
Communication skills
Dependable
Critical thinking with attention to detail
Active Listening
Mentoring
Certification
Certified Firefighter I
NIMS 100, 200, 700
Hazmat Operations
CPR Certified | Exp. 11/2024
National Registry of Emergency Medical Technicians | A2042922 | Exp. 03/31/2024
Wisconsin Advanced Emergency Medical Technician | 70112302 | Exp. 06/30/2026
Minnesota Advanced Emergency Medical Technician | 994141 | Exp.03/31/2024
Iowa Advanced Emergency Medical Technician | AEMT4000303 | Exp.03/31/2024
Missouri Emergency Medical Technician B74598 | Exp. 12/31/2026
International Academies of Emergency Dispatch | Advanced Emergency Medical Dispatcher Certified | 3014009 | Exp. 12/31/2024
Additional Information
Emergency Medical Responder- Director - Hatfield Fire and Rescue, Merrillan, WI
Emergency Medical Responder- Merrillan First Responders, Merrillan, WI
Ski Patroller - Bruce Mound Ski Patrol, Merrillan, WI
Volunteer firefighter - Black River Falls Fire Department, Black River Falls, WI
Volunteer firefighter - Sheldon Fire Company, Sheldon, IA
Volunteer EMT - Sheldon Community Ambulance Team, Sheldon, IA
References
Crissi Cushman, Paramedic - American Medical Response, 816-510-0011
Brynn Oliver, Paramedic, 712-454-4780
Andrea Zebell, Telecommunicator, Monroe County, 608-633-7542
Timeline
Advanced EMT
Gundersen Health System
01.2024 - Current
Medical Communication Specialist- Lead
Gundersen Health System
03.2022 - 01.2024
Emergency Medical Technician
American Medical Response
12.2021 - 02.2022
Telecommunication Officer
Jackson County
02.2021 - 11.2022
Telecommunicator
County of Monroe, WI
07.2020 - 11.2021
Emergency Medical Technician
Lakes Region Emergency Medical Services
04.2020 - 07.2020
Advanced Emergency Medical Technician
Black River Falls Fire Department- EMS Division
03.2020 - Current
Emergency Medical Technician
Allina Health Emergency Medical Services
01.2020 - 05.2020
Emergency Medical Technician
Gundersen Tri-State Ambulance, Inc.
09.2018 - 10.2019
Emergency Medical Technician
Midwest Medical Transport
02.2016 - 12.2019
Emergency Medical Technician
Spencer Hospital- Ambulance
02.2016 - 11.2018
Paramedic
Western Technical College
Advanced Emergency Medical Technician
Western Technical College
Paramedic
Iowa Western Community College
General Studies
Northwest Iowa Community College
Emergency Medical Technician
Northwest Iowa Community College
High School Diploma
Sheldon High School
Certified Firefighter I
NIMS 100, 200, 700
Hazmat Operations
CPR Certified | Exp. 11/2024
National Registry of Emergency Medical Technicians | A2042922 | Exp. 03/31/2024
Wisconsin Advanced Emergency Medical Technician | 70112302 | Exp. 06/30/2026
Minnesota Advanced Emergency Medical Technician | 994141 | Exp.03/31/2024
Iowa Advanced Emergency Medical Technician | AEMT4000303 | Exp.03/31/2024
Missouri Emergency Medical Technician B74598 | Exp. 12/31/2026
International Academies of Emergency Dispatch | Advanced Emergency Medical Dispatcher Certified | 3014009 | Exp. 12/31/2024
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