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My name is Phoebe Hales, I am 18 years old living in Sutherland Shire area, I am a recent high school graduate receiving my higher school certificate and am seeking casual/part time employment. I have a strong work ethic, proven adaptability, and a positive attitude. I am experienced in various work environments, excelling in customer service, problem-solving, and efficient task completion. Recognized with awards in English, PDHPE, CAFS, religion, and business in my schooling careers. I am extremely eager to apply my fast learning and safety-focused approach to contribute effectively in a new professional setting.

Results-driven professional with a proven track record of successfully leading high-performance teams to consistently achieve or surpass objectives. Committed and diligent, possesses an internal drive to deliver excellence in all aspects of work. Tactical team builder with a solid background in training and team development, effectively maximizing the potential of individuals and driving collective success. Experienced HR Services Coordinator and Administrative professional recognized for ability to assess operational needs and develop innovative solutions that save costs, improve revenues, and enhance customer satisfaction. Over 10-year career, honed skills in balancing multiple responsibilities, communication, and organizing workflows. Excels in producing reports and letters, routing packages, and updating tracking documents. Customer-focused and results-oriented approach enables identification and implementation of process improvements, including workflow enhancements and policy modifications. Key strengths in time management and communication across all personnel, management, and clientele levels. Confident in ability to significantly contribute to organizational success as a motivated HR Services Coordinator with extensive administrative experience.

    Throughout my career, obtained and improved my planning, organizing, interpersonal, communication, facilitating and time management skills. Mature, responsible, and reliable individual, hard worker, flexible, available to work long hours and over weekends as and when required. Healthy, energetic, adjust to change easily and highly personable. The ability to analyze different matters, determine the importance and urgency thereof and prioritize accordingly, have extensive experience in customer support/ call Centre/ helpdesk and technical support environment. Apply a high degree of confidentiality, integrity and professionalism when dealing with information of customers/ clients, colleagues and the organization as a whole. As a customer/ client service agent, apply patience, professionalism, attention to detail and a high level of accuracy in all my daily activities. Perform calm and well under pressure and have the ability to work independently as well as part of a team. My appointment at State Information Technology Agency (SITA) was subjected to confidential/ secret security clearance which was successful. Traditional customer service/ helpdesk agent who is passionate about supporting customers and clients in any industry.    Trained IT worker skilled with hardware and software. Analytical in investigating problems, tracing root causes and correcting routine or serious issues. Communicates easily with technical and non-technical personnel to deliver quality support.  

Customer-driven professional with a proven track record of achieving optimal client satisfaction and boosting retention and business expansion. Knowledgeable about acquisition management, inventory planning, and account management with an advanced ability to optimize operations and maximize effectiveness. Endowed with strong financial skills needed to deliver projects within budgetary and deadlines limits. Detail-oriented individual, recognized for providing high-quality service that aligns with organizational parameters and clients’ specifications. Well-versed in executing multiple projects simultaneously, identifying scope, adhering to requirements, and exceeding goals. Seasoned communicator adept at fostering productive relationships with clients and staff members while establishing a responsive work environment. Instrumental in forecasting departmental needs as well as defining and mitigating risks.
Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Wyatt Sanders

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Big Whiskeys

Texas Roadhouse

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Big Whiskeys

Texas Roadhouse

Owensboro Community And Technical College

Owensboro Innovation Academy

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