Wyatt Sepulvado

Worked as a clean up. Did small part repairs nothing to major. Millwright helper. Anything from cleaning the shop to part cleaning.

• Participated in continuous training opportunities to hone craft and build leadership skills.
• Maintained rapport with previous customers to earn repeat business and meet sales quota.
• Represented company by increasing brand awareness and becoming expert in industry.
• Traveled to prospective clients' homes or businesses to assess needs and present products and services.
• Utilized marketing department to reach out to new and former customers.
• Analyzed competitor activities and developed go-to-market strategies to win market share.
• Identified new business opportunities to achieve sales goals.
• Motivated fellow workers to perform with persistence and integrity to demonstrate true excellence.

• Addressed customer complaints and proactively implemented resolutions to promote repeat business.
• Communicated with clients over phone, email and chat platforms.
• Assisted associates with problem resolutions.
• Met team and client performance metrics, goals and deadlines.
• Used knowledge base systems and work processes to help customers.
• Utilized computer systems to research and record account information.
• Completed sales payments, refunds and exchanges and issued store credit.
• Used upselling and cross-selling techniques to provide solutions to customer issues.