Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Wyatt Stapp

Shawnee,OK

Summary

Dedicated and diligent employee with a passion for expanding knowledge and embracing new challenges. Actively seeks opportunities to acquire skills and make valuable contributions to team success. Strong aptitude for administration, building relationships, and solving problems, well-equipped to excel in any professional setting.

Overview

2
2
years of professional experience

Work History

Air Filter Technician

Fresh Filtered Air
02.2024 - Current
  • Assisted in training new technicians on proper filter maintenance techniques, promoting consistent high-quality service throughout the team.
  • Optimized workflow at client sites through the efficient installation of new filters and related equipment.
  • Improved filtration system efficiency by conducting regular filter inspections and maintenance procedures.
  • Increased customer satisfaction by providing clear explanations of technical procedures and offering helpful tips for maintaining optimal filtration systems.

Customer Service Associate

Lowe's Home Improvement
09.2022 - 02.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
  • Provided product and service recommendations to guide customers on products to meet varying needs.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Professional Diesel Technician (PDT) -

Gordon Cooper Technology Center
Shawnee, OK
12.2023

High School Diploma -

Bethel High School
Shawnee, OK
05.2023

Skills

  • ASE
  • Customer Relations
  • Building Relationships
  • Complaint Handling
  • Repair Recommendations
  • Documentation
  • Filter Maintenance
  • HVAC Systems
  • Air filtration systems
  • Multitasking
  • Attention to Detail

References

  • Dymon Norton, (405)831-6930
  • Brittney Ueltzen, (405)503-3257
  • Melissa King, (405)915-3797

Timeline

Air Filter Technician

Fresh Filtered Air
02.2024 - Current

Customer Service Associate

Lowe's Home Improvement
09.2022 - 02.2024

Professional Diesel Technician (PDT) -

Gordon Cooper Technology Center

High School Diploma -

Bethel High School

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