Wyatt Swift
New York,New York
Summary
Organized, detail-oriented, and possessing strong leadership skills. Experienced in customer service, hospitality, and team management. Able to balance work and personal life with reliability and professionalism. Socially aware, with the ability to be kind, caring, and approachable, while also being direct when needed. Focused on integrity, growth, and motivating others through action.
Overview
5
5
years of professional experience
Work History
Server & Event Staff
Hollerhorn Distilling
Naples, USA
10.2024 - Current
- Partnered with kitchen, bar, and management teams to successfully execute events for 50-200 guests, demonstrating strong teamwork.
- Seamlessly adapted to changing event requirements and guest needs in real time, demonstrating flexibility and professionalism.
- Cultivated strong relationships with a diverse clientele, enhancing communication skills transferable to HR interactions with employees and senior management.
Shift Lead
Coffee Cup Incorporated
Dansville, USA
05.2020 - Current
- Supervise and manage the team, ensuring everyone performs their duties efficiently.
- Assign tasks, delegate responsibilities, and provide coaching and feedback to staff.
- Assist with training new employees and cover for absent coworkers.
- Ensure exceptional guest service and adherence to quality and cleanliness standards.
- Address customer complaints promptly and appropriately.
- Oversee all restaurant activities and operations during the shift ensuring the restaurant is clean, organized, and stocked.
- Updated staff on new procedures put into place by general management.
- Manage cash accountability and perform tasks like balancing registers or breaking down cash drawers.
- Handle administrative duties such as completing opening or closing paperwork and orders.
- Enforce company policies, health, and safety standards to ensure compliance.
- Monitor food safety and quality throughout the shift.
Server, Host, & Event Staff
Scovill’s Grill
Dansville, New York
07.2021 - 06.2023
- Upsold menu items to promote specials and increase sales opportunities.
- Handled customer inquiries and resolved issues promptly for satisfaction.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Checked food before serving it to customers.
Education
Bachelor of Business Administration - Human Resources Management
Pace University
New York, New York05.2029
High School Diploma -
Dansville High School
Dansville, New York06.2025
Skills
- Human resources management
- Effective communication
- Team collaboration
- Event coordination
- Customer service
- Conflict resolution
- Employee training
- Task delegation
- Workplace safety
- Relationship building
- Conflict management
- Shift leadership
Timeline
Server & Event Staff
Hollerhorn Distilling
10.2024 - Current
Server, Host, & Event Staff
Scovill’s Grill
07.2021 - 06.2023
Shift Lead
Coffee Cup Incorporated
05.2020 - Current
Bachelor of Business Administration - Human Resources Management
Pace University
High School Diploma -
Dansville High School
Similar Profiles
Julian TigerJulian Tiger
Head Expo at O'Shaughnessy Distilling CompanyHead Expo at O'Shaughnessy Distilling Company
Raveena SuranRaveena Suran
Server, Bartender at Trench Brewing & DistillingServer, Bartender at Trench Brewing & Distilling
Liam SnyderLiam Snyder
Warehouse Manager at Whiskey Thief Distilling CompanyWarehouse Manager at Whiskey Thief Distilling Company
YOVIN MateoYOVIN Mateo
Medical Office Staff at Tenafly Psychiatric Associates, LLC.Medical Office Staff at Tenafly Psychiatric Associates, LLC.
Alvaro Jing Huo Cen MoAlvaro Jing Huo Cen Mo
Volunteer at Special OlympicsVolunteer at Special Olympics