Summary
Overview
Work History
Education
Skills
Timeline
Generic
Wyatt Trammel

Wyatt Trammel

Loveland,OH

Summary

Dedicated to satisfying customer needs with high-quality automotive support. Proficient in changing oil and filters, as well as maintaining additional systems such as tires. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking individual available 40 hours per week, including weekends and evenings. Track record of providing optimum customer service in establishment that serves customers daily. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

2
2
years of professional experience

Work History

Lube Technician

Lebanon Ford
04.2022 - Current
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Worked alone or in team-based systems to complete up to 25 oil changes each day.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Checked fluids, tires, brakes, and other systems as part of Multi-point inspection.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Cleaned automotive service bays and removed debris and dirt to promote organized work environment.
  • Greeted customers and answered questions about oil changes and other services.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Suggested additional services to customers in order to meet upsell goals.

Courtesy Clerk

Kroger
03.2021 - 03.2022
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Handled shelf restocks and merchandised front lane areas to drive sales.
  • Assisted in unloading trucks and stocking shelves with new products.
  • Took inventory and examined merchandise to identify items to be reordered or replenished.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded proactively and positively to rapid change.
  • Managed timely and effective replacement of damaged or missing products.
  • Trained new personnel regarding company operations, policies and services.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Maintained up-to-date knowledge of product and service changes.
  • Sought ways to improve processes and services provided.

Education

High School Diploma - Required Courses

Little Miami High School
Morrow, OH
05.2023

Career Passport/Diploma - Automotive Technology

Warren County Career Center
Lebanon, OH
05.2023

Skills

  • Corrective Maintenance
  • Documentation Skills
  • Vehicle Operation and Assessment
  • New Employee Training
  • Fluid Checks
  • Aftermarket Component Installation
  • Wheel Rotation and Balancing
  • Parts Repair and Refurbishment
  • Verbal and Written Communication
  • Mechanical Troubleshooting
  • Work Orders and Documentation
  • Replacing Parts
  • Battery Replacement
  • Critical Thinking
  • Training Junior Team Members
  • Dealership and Factory Standards
  • Automotive Maintenance
  • Brakes and Tires
  • Filter Replacement
  • Scheduled Maintenance Planning
  • Dependable and Responsible
  • Service Schedule Coordination
  • Fluid Replacement
  • Attention to Detail
  • Vehicle Inspection and Maintenance
  • Manufacturer Specifications
  • Hand and Power Tool Operation

Timeline

Lube Technician

Lebanon Ford
04.2022 - Current

Courtesy Clerk

Kroger
03.2021 - 03.2022

High School Diploma - Required Courses

Little Miami High School

Career Passport/Diploma - Automotive Technology

Warren County Career Center
Wyatt Trammel