Wyatt Wilson
Huntington
Summary
-Experienced with developing personalized rehabilitation plans. Utilizes conflict resolution and crisis management strategies to maintain safe environment. Track record of effective communication and support in high-pressure situations.
-Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
-Professional communicator with significant experience in emergency response. Proven ability to handle high-pressure situations and make critical decisions swiftly. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in multi-tasking, active listening, and operating communication equipment efficiently. Recognized for problem-solving abilities and maintaining composure during crises.
Overview
3
3
years of professional experience
Work History
Juvenile Correctional Counselor
Robert L. Shell Juvenile Center
05.2024 - 05.2025
- Counseled residents either individually or group settings to bring problems to light and implement potential solutions.
- Addressed behavior and stability of residents to root out concerning connections or mental health issues.
- Evaluated progress of residents that are incarcerated to determine optimal intervention strategies.
- Processed Diagnostics Evaluations for the residents, theses reports were due to courts/judges.
- Promoted family engagement through facilitating visitation opportunities between residents and their family while adhering to strict security protocols.
- Facilitated group therapy sessions for inmates addressing substance abuse, anger management, and life skills development.
Server
Outback Steakhouse/Fratelli's Italian Restaurant
04.2022 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
911 Telecommunicator
Mason County OES
08.2022 - 08.2023
- Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
- Coordinated resources effectively during natural disasters, ensuring swift aid delivery to impacted communities.
- Provided compassionate assistance to distressed callers while maintaining composure under challenging circumstances.
Education
High School Diploma -
Point Pleasant Junior/Senior High School
Point Pleasant, WV05-2021
Skills
- Victim advocacy
- Compassionate
- Professional boundaries
- Case planning
- Computer skills
- CPR and first aid
- Strong work ethic
- Guest engagement
- Exceptional customer service
Timeline
Juvenile Correctional Counselor
Robert L. Shell Juvenile Center
05.2024 - 05.2025
911 Telecommunicator
Mason County OES
08.2022 - 08.2023
Server
Outback Steakhouse/Fratelli's Italian Restaurant
04.2022 - 04.2024
High School Diploma -
Point Pleasant Junior/Senior High School
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