WYDELIA S. OLIVER
Henrico,VA
Summary
Facilities & Administrative Coordination | Vendor Management | Customer Service Excellence Results-oriented facilities and business support professional with 15+ years of experience in facilities management, procurement, and administrative operations across corporate, healthcare, and manufacturing environments. Proven success in coordinating vendors, managing work orders, and maintaining compliance with safety and operational standards. Recognized for exceptional communication, customer service, and organizational skills. Proficient in CMMS systems (Ariba, Coupa, SAP), Microsoft Office Suite, and SmartSheet. Dedicated to delivering white-glove service and ensuring efficient facility performance.
Overview
15
15
years of professional experience
Work History
Business Services Coordinator
CBRE
11.2023 - 07.2025
- Supported facility operations and procurement teams by coordinating vendor services, approving invoices, and maintaining compliance with facility standards.
- Processed work orders, reviewed quotes, and ensured timely completion of facility tasks and vendor payments.
- Provided administrative support including meeting coordination, documentation tracking, and financial reporting.
- Delivered exceptional client service while maintaining confidentiality and operational efficiency.
- Assisted with mailroom logistics, shipment tracking, and office coordination.
- Managed vendor relationships, ensuring compliance with service agreements and quality standards.
- Improved client satisfaction by providing exceptional customer service and promptly addressing concerns.
Capital Order Administrator
Alfa Laval
11.2022 - 11.2023
- Generated purchase orders for multiple domestic and international product lines.
- Collaborated with suppliers to manage production timelines, costs, and delivery schedules.
- Monitored order margins and managed customer claims and audit documentation.
- Processed advance payments and final invoices per purchase order terms.
- Resolved discrepancies between purchase orders, invoices, and shipping documentation.
Facilities Coordinator
Crothall Healthcare
03.2022 - 10.2022
- Managed CMMS system to track work orders, schedule preventive maintenance, and ensure documentation accuracy.
- Conducted monthly facility inspections to maintain compliance and supported patient safety initiatives.
- Reported project and compliance updates through the Environment of Care committee.
- Assisted Facilities team with recruitment and scheduling activities.
Facilities Coordinator
CBRE/AECOM/AMENTUM
05.2012 - 03.2022
- Supported Facilities Manager in coordinating building operations, vendor performance, and procurement activities.
- Managed purchase orders and vendor invoicing through Coupa and SAP systems.
- Oversaw work order completion, subcontractor compliance, and material requisitions.
- Maintained Safety Data Sheet (SDS) database and ensured EHS compliance.
- Organized departmental events, meetings, and documentation for ongoing projects.
Account Analyst
OfficeTeam
02.2012 - 04.2012
- Supported sales and merchandising teams in processing product orders and maintaining retailer relationships.
- Generated reports and managed error resolutions for specialty product lines.
Staffing Administrator
RGBSI/Dominion Energy
11.2010 - 11.2011
- Coordinated candidate interviews and supported the onboarding process for new hires.
- Managed background checks, drug screenings, and recruitment documentation.
- Liaised with HR recruiters and hiring managers to maintain staffing schedules.
- Developed and maintained relationships with hiring managers to understand staffing requirements effectively.
Education
Accounting and Business Administration
Strayer University
Glen Allen, VA09.2010
General Studies Diploma - undefined
John F. Kennedy High School
Richmond, VA06.1989
Skills
- Facilities Coordination & Work Order Management
- Vendor & Contractor Relations
- CMMS Systems (Ariba, Coupa, EAM, SAP, SmartSheet)
- Procurement & Invoice Processing
- Microsoft Office Suite (Word, Excel, Outlook, Teams)
- Customer Service & Communication
- Regulatory & Safety Compliance
- Data Reporting & Recordkeeping
AWARDS
CBRE RISE Values Award Recipient
Awarded - December 2021
Timeline
Business Services Coordinator
CBRE
11.2023 - 07.2025
Capital Order Administrator
Alfa Laval
11.2022 - 11.2023
Facilities Coordinator
Crothall Healthcare
03.2022 - 10.2022
Facilities Coordinator
CBRE/AECOM/AMENTUM
05.2012 - 03.2022
Account Analyst
OfficeTeam
02.2012 - 04.2012
Staffing Administrator
RGBSI/Dominion Energy
11.2010 - 11.2011
General Studies Diploma - undefined
John F. Kennedy High School
Accounting and Business Administration
Strayer University