Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Wykenie Batiste

Lacombe,LA

Summary

Resourceful BANKER offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

FINANCIAL CENTER SPECIALIST 2

FIDELITY BANK
04.2022 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong client relationships through consistent communication.
  • ASSUMED THE RESPONSIBILITIES OF THE BRANCH IN MANAGERS ABSENCES
  • MAINTAINED KNOWLEDGE OF ALL BANKS PRODUCTS AND SERVICES
  • ASSIST IN THE daily operations of BRANCH TO ensuring tasks were completed efficiently and accurately.
  • CONTRIBUTE TO THE SALES GOALS OF THE BRANCH
  • ASSIST WITH MENTORING NEW EMPOLYES
  • ASSIST WITH TELLER,VAULT AND ATM TRANASTIONS
  • OPEN NEW ACCOUNTS AND PROCESS LOAN APPLICATIONS

FINANCIAL CENTER REPRESENTATIVE

FIDELITY BANK
07.2020 - 04.2022

OPENED, CLOSED AND UPDATED ACCOUNTS BASED ON CUSTOMER NEEDS.

ENGAGED IN CONSULTATIVE CONVERSATIONS WITH CUSTOMER TO BUILD REPORE

BALANCED AND RECONCILED VAULT AND ATM TRANSACTIONS

HANDLE ALL INCOMING AND OUTGOING CURRENCY SHIPMENTS

ASSIST WITH LOCATING AND RECONCILING TELLER DRAWER OUTAGES

PREFORM TELLER TRANACTIONS

FINANCIAL CENTER ASSOCIATE 2

FIDELITY BANK
05.2019 - 07.2020
  • PREFORMED ALL TELLER TRANSACTIONS
  • Maintained high levels of confidentiality when handling sensitive client information or financial transactions data.
  • HELPED CUSTOMERS ACHIEVE FINANCIAL GOALS WITH ACTIVE REFERRALS TO ON-SITE SPECIALIST
  • MEET CUSTOMER NEEDS CONSISTENTLY WITH KNOWLEDGEABLE AND ACCURET SERVICES

Mother's Day Out Lead Teacher

Journey Fellowship Church
07.2017 - 05.2019
  • Help provide and maintain a Christian environment in which the children may grow physically, emotionally, mentally, socially, and spiritually
  • Work accordingly to the schedule outlined by coordinator
  • Write age appropriate lessons plans on the unit of study planned by team of lead teachers and coordinator
  • Enrich daily programs in a variety of ways
  • Attend discipleship training classes, workshops and other training opportunities that relate to teaching preschoolers.

Lunch Room Technician

St. Tammany School Board-Mandeville Junior High
02.2014 - 11.2016
  • Prepare meals using correct food preparation techniques and formulas
  • Check food quality during preparation of menu
  • Received and stored deliveries
  • Maintained inventory on food items weekly
  • Wash dishes and maintained a clean food prep workstation.

Food Service Manager

Regina Coeli Early Head Start School
09.2012 - 10.2013
  • Order and plan meals weekly
  • Prepare meals using correct food preparation techniques and formulas
  • Check food quality during preparation of menu
  • Received and stored deliveries
  • Maintained inventory on food items weekly
  • Wash dishes and maintained a clean food prep workstation
  • Provided instruction to other technicians or substitutes as instructed by the School Food Service Manager.

Loan Clerk

Resource Bank
07.2006 - 07.2008
  • Assist loan officers and loan processors with daily work
  • Provide cancellations and partial releases on mortgage loans
  • Organize and maintain loan filing system
  • Release collateral for loans
  • Work insurance list for loans
  • Teller
  • Balanced cash drawers daily
  • Handled various amounts of monies daily
  • Consulted and supported customers with their banking needs
  • Assist in the daily opening and closing of the branch.

Education

High School Diploma -

Fontainebleau High School
Mandeville, La
05.2001

Skills

  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Quality Assurance

Activities

  • Treasurer of Cub Scout Pack 111, Mandeville, La, 10/2018, present
  • Youth Leader for Journey Church, Slidell, La, 05/2015, 05/2018
  • Service Coordinator for Journey Church, Slidell, La, 06/2014, 08/2018

Timeline

FINANCIAL CENTER SPECIALIST 2

FIDELITY BANK
04.2022 - Current

FINANCIAL CENTER REPRESENTATIVE

FIDELITY BANK
07.2020 - 04.2022

FINANCIAL CENTER ASSOCIATE 2

FIDELITY BANK
05.2019 - 07.2020

Mother's Day Out Lead Teacher

Journey Fellowship Church
07.2017 - 05.2019

Lunch Room Technician

St. Tammany School Board-Mandeville Junior High
02.2014 - 11.2016

Food Service Manager

Regina Coeli Early Head Start School
09.2012 - 10.2013

Loan Clerk

Resource Bank
07.2006 - 07.2008

High School Diploma -

Fontainebleau High School
Wykenie Batiste