Wyketha Williams
Dallas,TX
Overview
10
10
years of professional experience
Work History
Verification Specialist
Caris Life Sciences
06.2022 - Current
- Conducted thorough verification of documentation to ensure compliance with regulatory standards.
- Collaborated with cross-functional teams to resolve discrepancies in data and improve accuracy.
- Utilized advanced software tools for tracking and managing verification processes efficiently.
- Implemented process improvements that enhanced workflow efficiency and reduced turnaround times.
- Prioritized workload efficiently, managing multiple cases simultaneously without compromising on quality or accuracy.
Assistant Store Manager
Famous Footwear
01.2022 - 06.2022
- Oversaw daily store operations, ensuring high standards of customer service and team performance.
- Trained and mentored staff on product knowledge, sales techniques, and inventory management practices.
- Analyzed sales data to identify trends and develop strategies for improving store performance.
- Implemented visual merchandising strategies to enhance product presentation and drive customer engagement.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty to the store brand.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted in preparing financial reports, tracking expenses, and managing budgetary compliance within the store operations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Data Specialist
JPMorgan Chase
02.2021 - 02.2022
- Analyzed large datasets to identify trends and support data-driven decision-making.
- Developed and maintained data entry protocols to ensure accuracy and consistency across systems.
- Collaborated with cross-functional teams to streamline data collection processes, enhancing operational efficiency.
- Maintained organized filing systems for quick retrieval of records and documents.
- Implemented best practices for data management, reducing errors by standardizing entry procedures.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Eletronics Associate
Wal-mart
04.2019 - 04.2020
- Worked with customers to resolve problems, improve operations and provide exceptional customer service
- Received training and certification from Samsung, Apple, and ROKU to represent brand, explain technical functions of mobile devices and guide product selection by customers
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Transporter
HHS
07.2018 - 02.2019
- Warmly greeted customers and made them feel welcome by using .
- Pushed or walked each patients to area they was needed in the hospital.
- Handle patients charts and oxygen
Shift Coordinator
Burger King Corporation
05.2018 - 10.2018
- Verified quality of all work performed to meet demanding targets.
- Monitored and improved performance of teams and individual employees.
- Set challenging goals and helped team work together to accomplish all objectives.
- Carried out supervisory responsibilities in accordance with company policies and applicable laws.
- Maintained complete knowledge of restaurant menu, including daily specials.
- Cleared dirty dishes, refilled beverage glasses, cleaned tables and brought baskets of bread.
- Followed checklists for shift start and end to help with smooth transitions.
- Listened to, understood and clarified guest concerns and issues.
- Resolved guest complaints quickly and efficiently.
- Supervised, trained and developed team members in accordance with company policies and procedures.
Cashier
Sam's Club
10.2017 - 06.2018
- Engaged customers warmly and provided immediate and dedicated assistance.
- Welcomed and greeted over 200 people daily
- Kept checkout areas clean and neat to maintain a professional appeal.
- Handled cash, credit, debit cards and personal checks, providing correct change in payment transactions.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Bagged merchandise in careful and efficient manner to minimize damage.
- Restocked and fronted checkout merchandise to increase sales.
- Welcomed customers into the store and helped them locate items.
- Engaged with customers in a sincere and friendly manner.
- Educated customers about the brand to incite excitement about the company's mission and values.
Assistant Manager
Old Navy
04.2016 - 02.2017
- Mentored and coached team members, enhancing overall effectiveness and performance.
- Exceeding team sales goals by 80% contributed to overall success.
- Greeted customers warmly and asked open-ended questions to determine needs.
- Maintained established merchandising standards across window, sales floor, and promotional displays.
- Trained five new sales associates quarterly to ensure strong team capabilities.
- Monitored new sales associates to foster a positive store culture.
- Operated cash register for transactions, ensuring accuracy during openings and closings.
- Identified potential shoplifters and alerted management promptly.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA2015
Skills
- Approachable
- Credentialing process
- Financial monitoring and forecasting
- Problem-solving
- Operations Management
- Budgeting
- Customer service
- Sales
- CPR certified
- Stocking and replenishing
- Patient-focused care
- Compassionate
- Efficient and reliable team player
- Transporting patients
- Documenting behaviors
Timeline
Verification Specialist
Caris Life Sciences
06.2022 - Current
Assistant Store Manager
Famous Footwear
01.2022 - 06.2022
Data Specialist
JPMorgan Chase
02.2021 - 02.2022
Eletronics Associate
Wal-mart
04.2019 - 04.2020
Transporter
HHS
07.2018 - 02.2019
Shift Coordinator
Burger King Corporation
05.2018 - 10.2018
Cashier
Sam's Club
10.2017 - 06.2018
Assistant Manager
Old Navy
04.2016 - 02.2017
High School Diploma -
Penn Foster Career School