Wykia Moses
Martinsburg
Summary
Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments. Responsible Packager with experience reviewing orders and packaging merchandise. Driven team player successful at meeting production targets through consistent productivity. Punctual and hardworking with great written and verbal communication skills. Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
25
25
years of professional experience
Work History
Order Picker
Amazon
Clearbrook
10.2023 - 05.2025
- Utilized RF scanner to accurately locate and pick various products from warehouse shelves.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Implemented time-management skills to prioritize urgent orders and manage workload.
- Ensured cleanliness and organization of the picking and storage areas to optimize workflow.
- Selected products and items from shelves and pallets for customer orders.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Followed established procedures for receiving incoming shipments and verifying contents against purchase orders.
Material Handler
Berryville Graphics
Martinsburg
06.2023 - 10.2023
- Disposed of debris and hazardous materials properly to avoid contamination.
- Packed boxes and stock using organizational guidelines.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Packed merchandise into boxes and containers in preparation for safe shipment.
Package Handler
Fed Ex Ground
Hagerstown
06.2019 - 04.2023
- Conducted package inspections for damage and reported discrepancies to supervisor.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Managed time efficiently to meet or exceed productivity targets.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Followed company policies and procedures for secure package handling.
- Communicated effectively with supervisors regarding any logistical issues.
Cashier/Stocker
Walmart
Martinsburg
06.2017 - 05.2019
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Verified customer age requirement for alcohol or tobacco purchases.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed customer payments quickly and returned exact change and receipts.
- Stocked shelves with merchandise when needed.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers and answered any questions they had about the store's products and services.
- Greeted customers promptly and responded to questions.
Cashier
ShopRite
Newark
08.2015 - 04.2017
- Built and maintained productive relationships with employees.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Collected payments and provided accurate change.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
Medical Billing Assistant
Spine & Healthcare Center of Elizabeth
Elizabeth
10.2011 - 11.2013
- Submitted claims to insurance companies.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Input details into accounts and tracked payments.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Prepared reports on billing activities for management review.
- Resolved discrepancies between provider invoices, patient accounts, and insurance reimbursement.
- Investigated denials from insurance carriers and resubmitted claims as needed.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Conducted audits on all medical bills for accuracy before submitting them for payment.
- Managed all payments processing, invoicing and collections tasks.
- Organized information for past-due accounts and transferred to collection agency.
- Performed follow-up on unpaid or rejected claims with insurance providers.
Cashier
P B & J Enterprises
Newark
01.2000 - 03.2001
- Greeted customers and answered any questions they had about the store's products and services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Collected payments and provided accurate change.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
Associate of Science - Business Administration
Blue Ridge Community & Technical College
Martinsburg, WV05-2027
GED -
James Rumsey
Hedgesville, WV11-2020
Certified Medical Assistant - Clinical & Terminology
Drake School of Business
Newark, NJ11-2010
Skills
- Medical terminology
- Patient care
- Billing procedures
- Customer service
- Time management
- Organizational skills
- Package scanning
- Truck loading and unloading
- Order picking
- Medical billing
- Effective communication
- Dependability and reliability
- Customer assistance
- Refunds and exchanges
- Inventory restocking
- Returns processing
- Customer service excellence
- Financial recordkeeping
- Medical billing and collections
- Claim submission
- Insurance confirmation
- Medical coding
Timeline
Order Picker
Amazon
10.2023 - 05.2025
Material Handler
Berryville Graphics
06.2023 - 10.2023
Package Handler
Fed Ex Ground
06.2019 - 04.2023
Cashier/Stocker
Walmart
06.2017 - 05.2019
Cashier
ShopRite
08.2015 - 04.2017
Medical Billing Assistant
Spine & Healthcare Center of Elizabeth
10.2011 - 11.2013
Cashier
P B & J Enterprises
01.2000 - 03.2001
Associate of Science - Business Administration
Blue Ridge Community & Technical College
GED -
James Rumsey
Certified Medical Assistant - Clinical & Terminology
Drake School of Business
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