Wylie Geyer
Lisbon
Summary
Professional leader with strong background in overseeing multiple locations and driving operational success. Skilled in strategic planning, team leadership, and maximizing efficiency. Known for adaptability and fostering collaborative environment that consistently achieves high results. Demonstrates strong problem-solving abilities and effective communication skills.
Experienced with regional operations management, ensuring optimized performance across multiple locations. Utilizes strategic planning and team leadership to drive improvements. Track record of enhancing customer satisfaction and operational efficiency.
Overview
30
30
years of professional experience
Work History
Area General Manager
Titan Machinery
09.2024 - Current
- Led operational strategy to enhance service delivery across multiple locations.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Directed cross-functional teams to align objectives and improve performance benchmarks.
- Implemented training programs, enhancing staff capabilities and promoting career growth.
- Evaluated performance metrics, driving continuous improvement in service quality and customer satisfaction.
Vice President of Aftermarket
Gooseneck Implement
09.2021 - 06.2023
- Led strategic initiatives to enhance operational efficiency and drive organizational growth.
- Developed and implemented innovative policies to streamline processes across departments.
- Cultivated high-performance teams through mentoring and leadership development programs.
- Analyzed market trends to inform strategic planning and competitive positioning efforts.
- Oversaw budget management, ensuring allocation aligned with organizational priorities and goals.
- Evaluated performance metrics to identify areas for improvement and drive continuous advancement.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
Business Development Manager
Green Iron Equipment
05.2020 - 09.2021
- Developed strategic partnerships to enhance market reach and drive revenue growth.
- Identified new business opportunities through extensive market research and competitive analysis.
- Led cross-functional teams to execute initiatives that improved client engagement and satisfaction.
- Implemented innovative sales strategies resulting in increased customer acquisition and retention rates.
Division Aftermarket Manager
RDO Equipment
09.2016 - 04.2020
- Led cross-functional teams to enhance operational efficiency and drive project completion.
- Developed and implemented strategic initiatives to optimize resource allocation and reduce costs.
- Mentored junior staff, fostering professional development and promoting a culture of continuous improvement.
- Analyzed market trends to inform strategic planning and guide business decisions effectively.
- Established performance metrics to monitor progress and identify areas for process improvement.
- Oversaw budget management, ensuring financial targets were met while maintaining operational integrity.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
General Manager
RDO Equipment
02.2008 - 06.2017
- Directed operational strategy to enhance productivity and streamline processes across multiple departments.
- Implemented performance metrics to monitor efficiency and drive continuous improvement initiatives within the organization.
- Led cross-functional teams in executing company-wide projects, ensuring alignment with strategic objectives and timelines.
- Developed budget proposals and managed financial resources to optimize operational costs while maximizing profitability.
Service Manager
RDO Equipment
03.2004 - 02.2008
- Led service team to enhance customer satisfaction through effective issue resolution and support initiatives.
- Developed training programs that improved staff performance and operational efficiency across service departments.
- Implemented process improvements that streamlined workflow, reducing response times for customer inquiries.
- Analyzed service metrics to identify trends, driving strategic decisions for resource allocation and staffing needs.
- Oversaw daily operations, ensuring adherence to quality standards while optimizing service delivery processes.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Service Technician
RDO Equipment
08.1995 - 03.2004
- Assisted in diagnosing and troubleshooting equipment issues to enhance operational efficiency.
- Learned and operated various tools and machinery following safety protocols.
- Collaborated with senior technicians to understand repair processes and service techniques.
- Conducted routine maintenance checks to ensure optimal performance of equipment.
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Education
Associate of Applied Science - John Deere Ag Technology
North Dakota State College of Science
Wahpeton, ND05-1994
Skills
- Operations management
- Talent acquisition
- Strategic planning
- Process improvement
- Customer service
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
- Analytical thinking
- Workforce planning
Timeline
Area General Manager
Titan Machinery
09.2024 - Current
Vice President of Aftermarket
Gooseneck Implement
09.2021 - 06.2023
Business Development Manager
Green Iron Equipment
05.2020 - 09.2021
Division Aftermarket Manager
RDO Equipment
09.2016 - 04.2020
General Manager
RDO Equipment
02.2008 - 06.2017
Service Manager
RDO Equipment
03.2004 - 02.2008
Service Technician
RDO Equipment
08.1995 - 03.2004
Associate of Applied Science - John Deere Ag Technology
North Dakota State College of Science
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