Wylie Schlemmer
USC Graduate
Summary
Results-driven business intern bringing progressive background marketing, business development, project management, sports and creative strategy environment experience. Natural leader with exceptional skills in customer relations, administration and support. Manages competing priorities with organized and resourceful approaches, excels in a fast paced and dynamic workplace.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
USC Football Intern
USC Football
Los Angeles, CA
12.2022 - Current
- Operated and maintained applicant tracking and candidate management systems.
- Scouted opposing teams to help build effective gameplay strategies.
- Counseled players dealing with academic and personal problems to help find resolutions and restore team balance.
- Enforced team rules fairly to eliminate unsafe practices and unauthorized behaviors.
- Maintained positive community and parent relations to build strong athletic support networks.
- Cultivated strong relationships with donors to build consistent program foundation.
- Held special events to promote camaraderie among teammates, families, and community members.
Research Assistant
Brain And Creativity Institute USC
Los Angeles, CA
10.2022 - Current
- Gathered, arranged, and corrected research data
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Scheduled appointments with test subjects over phone and through email.
- Developed research protocols and procedures to produce accurate results.
- Utilized advanced analytical software to analyze data sets.
- Performed statistical, qualitative, and quantitative analysis.
Educator
Lululemon
Camarillo, CA
10.2022 - Current
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Fielded customer complaints and notified managers.
Strategic Sales Intern
BC Tech
Los Angeles, CA
10.2022 - 12.2023
- Penetrated targeted accounts to generate sales from within client base.
- Collaborated with teammates to develop advertising collateral and sales presentations.
- Analyzed problems and worked with teams to develop solutions.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Collaborated with team members to help expand marketing channels.
Consulting Project
YouTube
Los Angeles, CA
08.2022 - 12.2023
- Used multiple word processing and presentation tools such as SPSS, Excel, Canva, Word, PowerPoint, GoogleDocs.
- Understood basic and technical concepts and wrote copy for various types of complex programs and projects.
- Prepared and maintained operations documentation, user guides, manuals and technical publications.
- Conducted research on project topics and gathered data and information from reputable and timely sources.
- Devised questionnaires, surveys and open forum discussions to generate real-time data collection from target demographic.
- Utilized diverse research techniques and online or published data collection tools to amass key information or statistics, supporting business objectives.
Customer Growth Intern
Mindful Athlete Training
Los Angeles, CA
12.2022 - 05.2023
- Collaborated with team members to help expand marketing channels.
- Helped with planning and hosting of marketing events.
- Contributed to mock-ups, email campaigns, and social media content.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
- Assisted in creating written, video and image content for marketing channels.
- Reached out to nonprofits and other organizations to find funding for at-risk groups.
- Facilitated communication between clients and other service providers.
- Developed and implemented strategies to enhance quality of services.
- Developed and maintained relationships with community organizations and agencies.
Education
Master of Science - Business
University of Southern California
Los Angeles 08.2022 - 05.2023
Bachelor of Science - Business Administration
Walla Walla University
College Place, WA 09.2017 - 06.2021
Skills
Operations support
Administrative support
Team collaboration
Client Relationships
Problem-solving
Outstanding communication skills
Project support
Social media sites
Marketing and advertising
Campaign development
Data analysis
Performance Optimization
Research methods
Market Analysis
Digital marketing
Customer demographics
Pricing structures
Strategic planning
Communications management
Branding
Problem-solving skills
Decision-Making
Interpersonal Communication
Self-Motivated
Flexible and Adaptable
Active Listening
Data Entry
Critical Thinking
Analytical and Critical Thinking
Time management
Complaint resolution
Sales expertise
Experiment development
Lab operations
Research and analysis
Research reporting
Inventory and supply management
Literature reviews
Database searches
Research design
Project Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
USC Football Intern
USC Football
12.2022 - Current
Customer Growth Intern
Mindful Athlete Training
12.2022 - 05.2023
Research Assistant
Brain And Creativity Institute USC
10.2022 - Current
Educator
Lululemon
10.2022 - Current
Strategic Sales Intern
BC Tech
10.2022 - 12.2023
Consulting Project
YouTube
08.2022 - 12.2023
Master of Science - Business
University of Southern California
08.2022 - 05.2023
Bachelor of Science - Business Administration
Walla Walla University
09.2017 - 06.2021