Wylie Willis

• Maintained pristine lobby areas, enhancing guest experience
• Implemented efficient cleaning routines, reducing turnaround time
• Received commendations for attention to detail
• Optimized cleaning processes, boosting productivity
• Proactively identified and addressed maintenance issues, minimizing downtime
• Contributed to improved guest satisfaction scores
• Coordinated with team members to ensure seamless lobby operations
• Assisted guests with inquiries, enhancing overall service quality
• Participated in cross-training initiatives
• Meticulously maintained cleanliness standards, ensuring compliance with health and safety regulations
• Conducted regular inventory checks, preventing supply shortages
• Proposed eco-friendly cleaning solutions, reducing environmental impact
• Developed streamlined checklist system, improving task completion efficiency
• Adapted to evolving protocols
• Proactively communicated with management regarding any potential safety hazards or concerns identified while performing cleaning duties.

• Increased team efficiency by assisting with basic food prep tasks during slow periods or high demand times.
• Increased efficiency in kitchen operations by organizing food prep areas before each event.
• Provided support in basic food prep tasks such as washing produce or peeling vegetables when needed.
• Optimized food prep sequence, significantly reducing customer wait times.
• Supported kitchen staff with various tasks, such as food prep, dishwashing, and restocking supplies, ensuring smooth daily operations.
• Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
• Demonstrated adaptability and flexibility by covering various roles within cafe as needed, including barista, food preparation, and cashier positions.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.

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• Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
• Cleaned, stocked, and restocked workstations and display cases.
• Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
• Communicated closely with servers to fully understand special orders for customers.
• Contributed to positive team environment, collaborating with fellow cooks and staff members.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
• Increased order accuracy by effectively communicating with waitstaff regarding customer orders and dietary restrictions.
• Marinated food items according to provided instructions and recipes.