Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Languages
Interests
Timeline
Wyllamina Middlebrook

Wyllamina Middlebrook

Bartow
A good traveler has no fixed plans and is not intent on arriving.
Lao Tzu

Summary

Dynamic professional and committed Administrative Assistant with established history of delivering outstanding customer service in high-pressure settings. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Proactive individual demonstrating effective performance in solo and team-oriented environments.

Overview

7
7
years of professional experience

Work History

Livestock Caretaker

Westgate River Ranch
12.2024 - Current
  • Reduced stress on livestock during transportation through the use of low-stress handling techniques.
  • Monitored animal behavior closely, identifying potential issues early for proactive intervention.
  • Maintained clean, safe, and organized work environments for efficient daily operations.
  • Ensured optimal livestock nutrition with careful selection of feed ingredients and supplements.
  • Collaborated with veterinarians to develop treatment plans for injured or sick animals.
  • Increased overall efficiency by creating schedules for routine tasks such as feeding, watering, and cleaning pens or stalls.
  • Mitigated conflict situations among herd members with strategic separation tactics when necessary.
  • Maintained condition of stock horses used to herd cattle.
  • Placed orders for animal food with vendors and confirmed delivery dates and times.
  • Herded livestock using horses or ranch ATVs.

Administrative Assistant

Poundteam Incorporated
01.2018 - 10.2024
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Exhibitor

Dragonsong Forge
02.2024 - 09.2024
  • Secured valuable leads for business development by proactively networking with event attendees.
  • Optimized booth layout for improved visitor flow, enhancing attendee engagement opportunities.
  • Oversaw expense management for each event, adhering to allocated budgets while maximizing return on investment.
  • Managed inventory and logistics, ensuring timely delivery and setup of exhibition materials at various events.
  • Spearheaded successful exhibit installations, managing assembly teams to deliver high-quality results under tight deadlines.
  • Provided exceptional customer service, addressing inquiries from visitors professionally and promptly.
  • Facilitated productive relationships with vendors, securing competitive pricing on equipment rentals and services.
  • Coordinated closely with event organizers to ensure compliance with venue rules and regulations during set-up and breakdown processes.
  • Communicated with customers and handled payments.
  • Streamlined booth operations by implementing efficient organization systems for materials storage and retrieval.

Education

Associate of Science - Information Technology

Polk State College, Winter Haven, FL
05-2026

Skills

  • Animal welfare
  • Effective communication
  • Teamwork and collaboration
  • Time management
  • Troubleshooting and repair
  • Attention to detail
  • Reliability
  • Organizational skills
  • Decision-making

Accomplishments

  • Scheduling - Organized technician schedule for customer jobs.
  • Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Scheduling - Communicated with clients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

Hiking

Computer Technology

Aerospace Engineering

Music Composition

Dog Training

Horseback Riding

Agriculture

Timeline

Livestock Caretaker - Westgate River Ranch
12.2024 - Current
Exhibitor - Dragonsong Forge
02.2024 - 09.2024
Administrative Assistant - Poundteam Incorporated
01.2018 - 10.2024
Polk State College - Associate of Science, Information Technology

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