Wyllow Wiley
Fargo,ND
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Early Childcare Teacher
Small Wonder
11.2024 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Engaged with children on individual basis
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Caregiver
Home Instead
09.2024 - 11.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
KITCHEN LEAD
Pine Haven Christian Assembly
05.2024 - 09.2024
- I have worked at Pine Haven as a kitchen lead for 4 years now in the summer
- As a kitchen lead at Pine Haven Christian Assembly, I had a team of four people who prepared breakfast, lunch, and dinner for the campers
- My responsibility was to lead a team to maintain a schedule and ensure that food was made on time
- Developed and implemented kitchen policies, procedures and quality standards
- Maintained a clean, organized and efficient kitchen environment
- Inspected deliveries of fresh ingredients for quality assurance purposes
BARISTA
10.2023 - 04.2024
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Welcomed customers and answered questions regarding menu items and preparation methods
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation
- Provided exceptional customer service by anticipating customer needs before they arise
- Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks.
DINING SERVICES ASSISTANT
Starbucks
01.2023 - 04.2023
- Processed payments, gave change and issued receipts for orders
- Stocked shelves with food items and supplies as needed
- Organized order taking station to ensure efficient workflow
- Greeted customers and provided friendly customer service.
AIDE, Eyota, Eyota KIds Korner
10.2021 - 03.2022
- Assisted in the preparation of meals and snacks for children according to guidelines and dietary restrictions
- Provided supervision and guidance to children while they participated in activities such as reading, arts and crafts, music, and outdoor play
- Ensured a safe environment by monitoring behavior of children at all times
- Performed basic housekeeping tasks such as cleaning toys and equipment
- Gave individual attention to each child during activities or free play time.
CASHIER
Goodwill Easter Seals
08.2020 - 05.2021
- Greeted customers and answered any questions they had about the store's products and services
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Issued receipts, refunds, credits or change due to customers
- Stocked shelves with merchandise when needed
- Processed returns and exchanges of merchandise in accordance with store policies
- Conducted price checks for special orders or discounts as requested by customers
- Assisted customers over the phone regarding store operations, product information and order placement
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
SOME, CHILD CARE SERVICES
Johnson University
Knoxville, TNSkills
- Kitchen Management
- First aid certificate
- Patient care
- Time management
- Outdoor play supervision
- Problem-solving
Timeline
Early Childcare Teacher
Small Wonder
11.2024 - Current
Caregiver
Home Instead
09.2024 - 11.2024
KITCHEN LEAD
Pine Haven Christian Assembly
05.2024 - 09.2024
BARISTA
10.2023 - 04.2024
DINING SERVICES ASSISTANT
Starbucks
01.2023 - 04.2023
AIDE, Eyota, Eyota KIds Korner
10.2021 - 03.2022
CASHIER
Goodwill Easter Seals
08.2020 - 05.2021
SOME, CHILD CARE SERVICES
Johnson University
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