Wynn Ontoy
Los Angeles,CA, USA
Summary
Results-driven production professional prepared for demanding roles in manufacturing and operations management. Proven track record of enhancing production efficiency and maintaining high-quality standards. Focused on team collaboration and adaptability to changing project needs, with strong skills in process optimization and leadership.
Overview
21
21
years of professional experience
Work History
Production Manager
MARC PHILLIPS DECORATIVE RUGS
09.2022 - Current
- Verifies that rugs match purchase orders, templates, and final approvals before shipment
- Arranges weekly international shipments and determine appropriate shipping methods (air vs. ocean) based on urgency and cost
- Liaises with brokers to resolve shipping or customs issues
- Coordinates international shipping quotes and documents for client shipments
- Prepares invoices for client distribution, especially for outstanding balances
- Updates clients and sales representatives with rug production status
- Collaborates with the sales team to align production timelines and client requirements
Logistics Account Executive
CRAB HOUSE TRADING
09.2019 - 09.2022
- Prepared sales invoices on Quickbooks
- Arranged truck deliveries from vendors in and out-of-state
- Reconciled paid invoice against sales orders
- Maintained accounts payable and accounts receivable files
- Processed daily check deposits
Sales/Store Supervisor
SHOE LOOKER INC
07.2017 - 09.2019
- Monitored 3 other employees to ensure that operations are carried out
- Verified and recorded product quantities received and held within the store
- Ensured accuracy of product quantities in the warehouse
- Communicated and assisted customers with their product inquiries
- Created and updated online advertisements on eBay regularly
- Prepared and shipped out orders on eBay
Data Entry Clerk
OFFICE TEAM - SEIU LOCAL 2015
06.2016 - 09.2016
- Prepared and sorted membership cards of new union members
- Entered new union members’ information into the database
- Ensured fees are being applied on the database for each member
- Maintained confidentiality of members’ information
General Office Clerk
OFFICE TEAM - WORLDWIDE FACILITIES
05.2016 - 06.2016
- Reviewed insurance applications for submission to the compliance department
- Handled discrepancies of information in insurance applications
- Modified insurance applications
Office Clerk
OFFICE TEAM - AECOM
03.2016 - 05.2016
- Compiled tax records
- Scanned tax documents, converting it to electronic files for easy access
Seasonal Sales Associate
MACY’S
11.2015 - 01.2016
- Handled returns
- Applied mobile point-of-sale systems to process customer purchases
- Recommended additional merchandise that complements customer selections
- Used in-store technology and tools to enhance customers' shopping experience
MBA Marketing Intern
CHRISTIAN LIFE ACADEMY, Marketing Department
05.2015 - 09.2015
- Assisted with the development of plan for the school
- Aligned marketing plan with strategic plan
- Led marketing development team
- Conducted surveys for current donors, potential donors, and parents
- Generated survey findings, analyzed data, and made recommendations to improve school visibility in the community
- Presented marketing developments and recommendations of survey to the school’s board of directors
- Developed organization or timing of connections with supporters of school
- Created marketing tools such as video, brochures, flyers, certificates, etc.
- Built new website; Transitioned from old to new website
- Covered live/archived graduation ceremony
- Implemented and tracked the effectiveness of social media campaigns such as Facebook and YouTube
- Assisted with the implementation of plan campaigns tied to the school’s objective
Graduate Research Assistant
ILLINOIS STATE UNIVERSITY, Department of Marketing
08.2013 - 05.2015
- Assisted 2 faculty members in the development of their new course materials
- Graded undergrad in-class and online assignments
- Proctored exams
Office Administrator
MIRAGE INTERNATIONAL PROPERTY CONSULTANTS
01.2012 - 06.2013
- Supervised the office by keeping close tabs on 10 employees
- Trained and mentored 2 newly hired administrative staff to become high-performing team contributors
- Attended to tenants’ queries and complaints
- Prepared and edited marketing tools such as brochures and flyers for the annual real estate event in Qatar
- Updated company website regularly
- Arranged advertisements for available properties in English and Arabic local newspapers twice a week
- Managed database by ensuring clients’ information and property listings are up to date
- Created and updated window displays with the latest available property listings every week
- Represented company in communications with the CEO of a well-known advertising agency
- Processed commission, rental, and sale invoices for clients and consultants
- Issued purchase orders for office supplies, office rental, advertising fees, etc.
Administrative Assistant
MIRAGE INTERNATIONAL PROPERTY CONSULTANTS
04.2007 - 12.2011
- Made correspondences, answered phone calls, took messages, and transferred phone calls to appropriate individuals
- Provided administrative/secretarial support for various departments/divisions, such as assisting visitors and resolving a range of administrative problems and inquiries
- Coordinated with various staff for operational support activities of the unit; served as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems
- Scheduled job applicants for interview
Bank Teller / Sales and Service Assistant
UNION BANK OF THE PHILIPPINES
06.2004 - 12.2006
- Performed services for customers including cash deposits, check deposits, withdrawals, and fund transfers
- Answered inquiries regarding bank-related products
- Promoted bank products and services to customers
- Handled verification of ATM complaints and reconciliation issues
Education
Masters - Healthcare Administration
Louisiana State University
Shreveport, LA, USA07-2026
Nanodegree - Data Analyst
Udacity
USA07.2018
Certification - Data Analysis
University of The Pacific
Stockton, CA, USA08.2017
Master of Business Administration - Marketing Communication
Illinois State University
Normal, IL, USA08.2015
Bachelor of Science - Business Administration, Entrepreneurial Marketing
Mindanao State University
Marawi City, Philippines03.2004
Skills
- Quantitative and Qualitative Analytical Skills
- Interpersonal and Communication Skills
- Teamwork
- Leadership
- Strategic Thinking and Planning Abilities
- Adaptability to Change
- Research Skills
Timeline
Production Manager
MARC PHILLIPS DECORATIVE RUGS
09.2022 - Current
Logistics Account Executive
CRAB HOUSE TRADING
09.2019 - 09.2022
Sales/Store Supervisor
SHOE LOOKER INC
07.2017 - 09.2019
Data Entry Clerk
OFFICE TEAM - SEIU LOCAL 2015
06.2016 - 09.2016
General Office Clerk
OFFICE TEAM - WORLDWIDE FACILITIES
05.2016 - 06.2016
Office Clerk
OFFICE TEAM - AECOM
03.2016 - 05.2016
Seasonal Sales Associate
MACY’S
11.2015 - 01.2016
MBA Marketing Intern
CHRISTIAN LIFE ACADEMY, Marketing Department
05.2015 - 09.2015
Graduate Research Assistant
ILLINOIS STATE UNIVERSITY, Department of Marketing
08.2013 - 05.2015
Office Administrator
MIRAGE INTERNATIONAL PROPERTY CONSULTANTS
01.2012 - 06.2013
Administrative Assistant
MIRAGE INTERNATIONAL PROPERTY CONSULTANTS
04.2007 - 12.2011
Bank Teller / Sales and Service Assistant
UNION BANK OF THE PHILIPPINES
06.2004 - 12.2006
Masters - Healthcare Administration
Louisiana State University
Nanodegree - Data Analyst
Udacity
Certification - Data Analysis
University of The Pacific
Master of Business Administration - Marketing Communication
Illinois State University
Bachelor of Science - Business Administration, Entrepreneurial Marketing
Mindanao State University
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