Summary
Overview
Work History
Education
Skills
Timeline
Wynona Batson

Wynona Batson

Foreman,AR

Summary

Retail management professional prepared to drive store success through effective leadership. Recognized for fostering collaborative team environments and achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Expertise in inventory management and customer service excellence.

Experienced with leading retail operations to optimize store performance. Utilizes strong leadership skills to motivate teams and enhance productivity. Track record of maintaining high standards of customer service and operational efficiency.

Experienced retail management professional focused on driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, and staff development, ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Energetic and organized with keen ability to motivate teams and enhance customer satisfaction. Possesses strong retail operations knowledge and skills in inventory management and visual merchandising. Can drive sales growth and create positive shopping experience.

Offering excellent communication and leadership skills, eager to learn and develop in retail environment. Contributes strong understanding of customer service principles coupled with effective problem-solving abilities. Ready to use and develop organizational and team-building skills in Retail Store Manager role.

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

29
29
years of professional experience

Work History

Retail Store Manager

EZ-Mart
07.2012 - 11.2017

Bookkeeper

KG Cattle
06.2010 - 02.2012
  • Managed inventory and acquisition of replacement parts.
  • Maintained accurate records for accounts payable, receivable, and inventory control.
  • Tracked inventory numbers for cattle accurately.
  • Excelled in independent work environment, utilizing effective problem-solving strategies.
  • Kelly Gage870/832/5216

Assistant Store Manager

Dollar General
10.2009 - 07.2011
  • Assists the store manager with the day to day operations of a retail store
  • Implements strategies to improve customer service, drive store sales, and increase profitability
  • Implementing the MAPP Book and Planagrams
  • Ensures customer needs are meet, complaints are resolved and service is quick and efficient
  • Maintains store appearance and product presentation to company standards
  • Provides support to sales associates during peak periods or when scheduling conflicts arise
  • Marie Jackson870/832/6883
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Owner

Gail’s Divorce Service
01.2004 - 06.2007
  • Created and processed paperwork ensuring smooth uncontested divorce cases.
  • Gail Gorman580/245/1214
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Office Manager

East Oklahoma Timber Buyers
12.1997 - 12.2000
  • Managed accounts payable operations.
  • Supervised payment processes for crew members and other stakeholders.
  • Established communication with prospective landowners.
  • Oversaw contract handling for key clients such as GP, IP, Fordace, Wards Timber and Weyhauser.
  • Tracked timber type, destination, and pay scales for logging crews and landowners.
  • Managed ordering process for all required parts, supplies and equipment.
  • Resolved issues with Landowners, Logging Crews, and Logging Mills.
  • Bob Miller580/245/2476

Office Administrator

R.A.B. Marketing, Inc.
04.1989 - 10.1996
  • Assisted in establishing Sales and Administration Offices for a Resort Business.
  • Managed recruitment and facilitated onboarding for new office employees.
  • Facilitated hands-on learning sessions for all necessary office tools.
  • Processed financial contracts accurately.
  • Monitored inventory trends and adjusted orders accordingly.
  • Berry White940/575/2572

Branch Manager

Nationwide Credit Services
02.1989 - 08.1995
  • Managed workflow processes to enhance efficiency levels.
  • Louis Office
  • Managed recruitment and onboarding of sales and telemarketing teams.
  • Coordinated calendars for sales staff and telemarketers.
  • Administered responsibilities related to customer accounts and employee payroll.
  • Led and orchestrated sales meetings.
  • Supervised (10) Office Personal and (25) Sales Reps
  • Steven Banass

Education

Business Management

Draughons Business College, St. Louis, Missouri
01.1990
  • Completed AP courses
  • Relevant Coursework:
  • Professional Development:

Business Administration/Information Technology

Kiamichi Area College, Idabel, Oklahoma
01.1982


  • Completed AP courses
  • Relevant Coursework:
  • Professional Development:

Haworth High, Haworth, Oklahoma
05.1981
  • Completed AP courses
  • Relevant Coursework For Graduating High School
  • 3.9 GPA

Skills

  • Exhibit good written and verbal communication skills, enjoy interfacing with the public Computer skills for over20 years which include but not limited to the following: Excel, Word, Word Perfect, Eight and One, Data Entry All types of office machinery and cash registers45-50 wpms
  • Customer service
  • Strong multi-tasking
  • Retail operations
  • Problem-solving
  • Highly motivated
  • Decision-making skill
  • Friendly and outgoing
  • Dependable and reliable
  • Sales growth
  • Inventory control
  • Coaching and mentoring
  • Sales leadership
  • Sales analysis
  • Goal setting
  • Detail-oriented
  • Decision-making
  • Upselling and cross selling

Timeline

Retail Store Manager - EZ-Mart
07.2012 - 11.2017
Bookkeeper - KG Cattle
06.2010 - 02.2012
Assistant Store Manager - Dollar General
10.2009 - 07.2011
Owner - Gail’s Divorce Service
01.2004 - 06.2007
Office Manager - East Oklahoma Timber Buyers
12.1997 - 12.2000
Office Administrator - R.A.B. Marketing, Inc.
04.1989 - 10.1996
Branch Manager - Nationwide Credit Services
02.1989 - 08.1995
Draughons Business College - , Business Management
Kiamichi Area College - , Business Administration/Information Technology
Haworth High - ,

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Wynona Batson