Wynonyia Manuel
Mesa,Arizona
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
30
30
years of professional experience
Work History
Cash Management Services Teller
Loomis
08.2021 - Current
- Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures.
- Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination.
- Prepare currency and/or coin change orders by denomination for each customer assigned.
- Ability to read, count, add, subtract, write and record numbers.
- Ability to perform simple computer data entry.
- Ability to use calculator by touch
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulations.
- Improved operational efficiency through proactive identification and resolution of potential issues within the teller area.
Pharmacy Cashier
Walmart
08.2015 - 07.2022
- Greets and receives customers and provides assistance by explaining and clarifying prescriptions, answering simple queries providing assistance in locating pharmacy items
- Receives written prescriptions or request prescriptions refills from patients and prescriptions sent electronically from the doctor’s office
- Assist the Registered Pharmacist in providing and dispensing medication and other health care products to patients
- Performs routine tasks to help prepare prescribed medication for patients, such as counting tablets and labeling bottles
- Verifies whether the information on the prescriptions is complete and accurate
- Consults the Pharmacy Supervisor and /or Registered Pharmacist and refers any questions regarding prescriptions, drug information, or health matters to a Pharmacist.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Continuously updated knowledge of over-the-counter products, and store promotions to provide accurate information to customers and increase sales potential.
Department Manager
Walmart
08.2015 - 03.2018
- Maintain the department in orderly and clean manner
- Change prices as required when such need arises
- Place order for any item that is presently out of stock in the event such item is not automatically ordered by the system
- Assist in training new employees when called upon to help out
- Ensure the correctness of all the shelf caps
- Provide required help from customers in locating particular items
- Make regular report to management regarding department operation and challenges
- Carry out periodic inventory of items in stock and those out of stock.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Kitchen Manager
Chipotle
05.2014 - 08.2015
- As a Kitchen Manager enjoys the responsibility of ensuring the quality and safety of Chipotles delicious food every day
- See to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition
- Developing Crew members to help them learn to become future Kitchen Managers
- Promoting teamwork and creating a great customer experience.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Cashier
Harris Teeter
03.2014 - 06.2015
- Cashiers are responsible for accurately and efficiently operating the cash register while providing prompt and friendly customer oriented service
- These valuable associates are also responsible for maintaining security and control of all funds in the cash register
- These valuable associates are responsible for following correct bagging procedures, placing the bags in the cart and loading them into a customer's car in a prompt and friendly customer oriented manner.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Copy & Print Center Expert
Staples
09.2010 - 06.2014
- Planning: aligns own work plan with core plans and processes of the department
- Act resourcefully to ensure that work is completed within specified time and quality parameters
- Focus on Service: accurately identifies customer’s requirements
- Engage and inspire: projects a positive image and serves as a role model for others
- Building relationships: relates to people in an open, friendly and accepting manner.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Hostess
Olive Garden
01.2006 - 01.2008
- Demonstrated product knowledge
- Performed customer service techniques
- Greeted Customers
- Monitored tables rotation for time efficiency.
Security Supervisor
Potawatomi Bingo and Casino
03.1994 - 05.2006
- Coordinated security communications
- Drafted operation reports
- Served as a mediator to negate disputes.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Education
Medical Billing and Coding -
Sanford Brown College
01.2012
Medical Assistant/ Associate of Applied Science, Medical Billing and Coding, Conduct general administrative procedures, Medical Terminology, Conduct blood and urine cultures, Perform injections and assist with an EKG -
Sanford Brown College
01.2011
Skills
- Tape 35wp
- Medical Manager
- Microsoft Manager
- Medical Transcription
- Microsoft Office
- MC 40 or TC 70
- Listening and Comprehension
- Professionalism and Ethics
- Cash handling expertise, Cash Drawer Balancing
- Transaction Processing Speed, Cash Counting
- Currency Identification Knowledge,Cash counting
- Exceptional customer service, Customer Relationship Building
- Strong Work Ethic
Volunteer Experience
Dr. Shantha K. Murthy, MD, Medical Assistant, Oxon Hill, MD, Greet Patients, File Records and Correspondence, Give Injections, Check height, Weight, Temperature and Blood Pressure, Perform injections and EKG, Conduct general administrative procedures
Timeline
Cash Management Services Teller
Loomis
08.2021 - Current
Pharmacy Cashier
Walmart
08.2015 - 07.2022
Department Manager
Walmart
08.2015 - 03.2018
Kitchen Manager
Chipotle
05.2014 - 08.2015
Cashier
Harris Teeter
03.2014 - 06.2015
Copy & Print Center Expert
Staples
09.2010 - 06.2014
Hostess
Olive Garden
01.2006 - 01.2008
Security Supervisor
Potawatomi Bingo and Casino
03.1994 - 05.2006
Medical Billing and Coding -
Sanford Brown College
Medical Assistant/ Associate of Applied Science, Medical Billing and Coding, Conduct general administrative procedures, Medical Terminology, Conduct blood and urine cultures, Perform injections and assist with an EKG -
Sanford Brown College
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