Wynschel Laurent
SOUTH BOSTON,Massachusetts
Summary
Caring Residential Counselor with experience supporting independence through daily living skills coaching. Diligent when enhancing residents' mental health and social needs. Focused on meeting resident life plan goals by teaching positive habits, safety tips and time management. Dedicated to encouraging well-suited hobbies and leisure activities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Residential Counselor
Road to Responsibility
Norwell , MA
2024.01 - Current
- Collaborated with community organizations and other mental health professionals to provide comprehensive care for clients.
- Facilitated group meetings, activities, and workshops for clients to help them develop social and interpersonal skills.
- Provided transportation for clients as needed to appointments or other activities outside the residence.
- Assisted with crisis intervention services when needed.
- Responded promptly to any emergency situations that may arise within the residence.
- Implemented behavioral interventions designed to modify or reduce problematic behaviors.
- Coordinated weekly house meetings where residents can express concerns or share ideas.
- Maintained accurate records of client information including medical histories, medications administered, counseling sessions attended.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Educated family members about the importance of following through with treatment plans.
- Supervised medication administration according to physician instructions.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Performed regular room checks for cleanliness standards as well as security purposes.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Developed and deepened relationships with residents and fellow staff.
- Made regular rounds to keep residents and areas safe and secure.
- Provided appropriate feedback and information to help residents succeed in program.
- Communicated with other staff to resolve problems with individual residents.
- Prepared meals and assisted clients with laundry and household chores.
- Supervised self-administration of medications for residents.
Sales Associate
CVS Pharmacy
North Miami Beach , FL
2023.01 - 2024.09
- Provided accurate information about products, prices and services.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
Delivery Associate
Upham's Corner Health Committee
Boston , MA
2024.02 - 2024.07
- Assist the team with medications deliveries to elderly housing and private housing.
- Maintained cleanliness of vehicle interior and exterior.
- Updated electronic tracking system throughout the day with delivery status information.
- Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
- Provided assistance loading, unloading product from truck as needed upon delivery, pickup from customer's location.
- Notified customers prior to arrival of goods or services at their locations.
- Delivered packages safely and timely to designated addresses within assigned territory.
- Accurately completed paperwork associated with each delivery such as invoices, bills of lading, logs.
- Followed all applicable traffic laws and regulations while driving company vehicle.
Direct Care Worker
scituate Light Caregiver
Stoughton , MA
2022.06 - 2023.12
- Facilitated communication between clients, family members and medical staff.
- Maintained accurate records of all services provided to clients.
- Organized paperwork related to case notes, assessment forms and discharge summaries.
- Participated in team meetings to discuss best practices for providing quality care.
- Established trusting relationships with clients by being a reliable source of support.
- Conducted home visits to assess client needs and provide support services.
- Ensured safety of clients by monitoring environment for hazards and providing appropriate supervision when needed.
- Assisted clients with daily activities, including meal preparation and medication administration.
- Responded promptly to emergency situations using sound judgment techniques.
- Monitored client progress and reported changes in behavior or physical condition to supervisor.
- Maintained confidentiality according to agency policies regarding client information.
- Encouraged socialization through recreational activities such as group outings and community events.
- Developed individual service plans in collaboration with the client, family members and other professionals.
- Performed basic first aid procedures when necessary.
- Promoted independence by teaching self-care skills such as dressing, hygiene and housekeeping tasks.
- Provided emotional support to clients experiencing difficult life transitions or crises.
- Respected cultural diversity when interacting with individuals from different backgrounds.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Ambulated individuals around home, public and medical locations.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Transported patients to medical, dental and personal care appointments.
- Improved resident and staff engagement through group activities.
Education
High School Diploma -
Victoria High School
2017-07
Bunker Hill Community College
Charlestown, MASkills
- Patient Education
- Safety Management
- Progress Monitoring
- Client Advocacy
- Motivational Interviewing
- De-Escalation Techniques
Certification
CPR, First Aid, Safety care
Languages
Spanish
Professional
English
Professional
French,Creole
Professional
Timeline
Delivery Associate
Upham's Corner Health Committee
2024.02 - 2024.07
Residential Counselor
Road to Responsibility
2024.01 - Current
Sales Associate
CVS Pharmacy
2023.01 - 2024.09
Direct Care Worker
scituate Light Caregiver
2022.06 - 2023.12
High School Diploma -
Victoria High School
Bunker Hill Community College
CPR, First Aid, Safety care
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