Wyntress Ellis

The Housing Specialist is committed to the mission of serving adults and families that are experiencing chronic homelessness or other barriers that's preventing self-sufficiency and stability.

You are expected to work with a diverse population providing community resources and referrals geared toward agency and state's largest non-profit housing services.

Stay up to date with grant requirements and changes to ensure funds are being utilized appropriately.

As a Case Manager, I provided advocacy and support in an attempt to strengthen families and individuals facing crisis and build communities through Trama Informed Care, self-sufficiency and educational training.

Facilitate comprehensive and holistic case management with on-going follow up on set goals and referrals working with a number of community partners.

Empower clients through motivational interviewing, maintain accurate and up to date case management notes, full compliance with awarded grants including private, federal, state, and local governments.

Extensive knowledge of social services, telephone management and data entry.

Provided administrative and customer service to state licensed insurance agents. Assist with quotes for property, causality, loss and damage. Accumulate information for billing and payment statements.

Data entry, full access coverage of premiums, deductibles and property assessments.

Computer knowledge of various programs and telephone management.

Administered assigned programs by the Housing Authority, assuring that the programs were in accordance to federal policies, regulations and procedures.

Maintained high level of client confidentiality, following strict guidelines and recommendations.

Determined eligibility and suitability for programs by performing client intake interviews and assessments.

Provided administrative support for the Division Director, Bureau Manager, and Program Managers with the agency. Disseminated information to general public traveling abroad.

Performed filing, archiving, and documentation preparation. Mail distribution to appropriate departments to ensure clinic needs were met.

Coordinated monthly reports, inventory of office supplies, cashiering and nightly deposits.