Wyone Grajales - McWhorter
Waxhaw,North Carolina
Summary
Dedicated professional with strong customer service skills and attention to detail. Experienced in managing inquiries and training staff, ensuring compliance and operational efficiency.
Overview
16
16
years of professional experience
Work History
LPA Associate
DMV - Monroe Facility
Monroe, NC
09.2023 - 05.2026
- Processed customer transactions efficiently using DMV software systems.
- Assisted in managing customer inquiries and resolving issues promptly.
- Ensured compliance with state regulations during document verification.
- Trained new staff on operational procedures and customer service standards.
- Assisted with all spanish speaking customers
Outside Sales Representative
Graybar Electric Supply
Charlotte, NC
03.2019 - 01.2022
- Developed and maintained relationships with key accounts to drive sales growth.
- Conducted product demonstrations to educate customers on features and benefits.
- Collaborated with internal teams to streamline order processing and fulfillment.
- Analyzed market trends to identify new business opportunities and customer needs.
Major Account Executive - Hospitality Markets
Spectrum
Charlotte, NC
02.2010 - 04.2017
- Cultivated relationships with key decision-makers to drive revenue growth and improve client satisfaction.
- Developed tailored solutions addressing client needs, resulting in increased contract renewals and upselling opportunities.
- Collaborated with cross-functional teams to ensure seamless service delivery and alignment with client expectations.
- Analyzed market trends to identify new business opportunities and enhance competitive positioning within the industry.
Education
Bachelor of Arts - Business Administration And Management
Wingate University
Wingate, NC05-2027
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
Languages
Spanish
Native or Bilingual
Timeline
LPA Associate
DMV - Monroe Facility
09.2023 - 05.2026
Outside Sales Representative
Graybar Electric Supply
03.2019 - 01.2022
Major Account Executive - Hospitality Markets
Spectrum
02.2010 - 04.2017
Bachelor of Arts - Business Administration And Management
Wingate University