WSENERLIE FRANCOIS
Hinesville,USA
Summary
US Citizen, veteran, Eligibility for Derived Veterans Preference, 30% or more. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist . Proficient in Microsoft Office suit, Outlook, Teams, excell, 6 years experience with the use of computer systems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Installation Sponsorship & TCS Orders Coordinator
US Army
07.2024 - Current
- Help ease the transition process through familiarity, reliability, and trust.
- Assist soldiers to ensure a smooth transition into the Army or unit when necessary.
- Experience working with various automated systems; IPPSA-A, Mobcop, ACT, and ISM.
- Assist departing Soldiers as they transition into new assignments or out of the Army.
- Responsible for granting and removing ACT access to all BDE unit sponsorship coordinators.
- Receives telephone calls and Service members.
- Review and process Temporary Change of Station (TCS) Orders, improve orders completion and reduce errors by 25%.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Housing Manager
US Army
02.2022 - 09.2023
- Reviewed equipment requests and Prepared status reports.
- Improved soldiers satisfaction by addressing concerns promptly and implementing effective solutions.
- Conducted weekly inventory.
- Used the Enterprise Military Housing (eMH) system for digital tracking of room assignments, furnishings accountability, inspections, and overall barracks utilization across installations
- Provided acquisition management, which entails examining requests, specifications, and documentation to ensure adequate procurement.
- Served as the primary point for coordinating and managing all paperworks and data.
CBRN Equipment Manager
Army Active Duty
04.2022 - 07.2023
- Reduced downtime in operations by performing proactive maintenance on equipment.
- Reviewed equipment requests and Prepared status reports.
- Maintained clean and organized facilities.
- Performed equipment maintenance and repairs.
- Responsible for the training, welfare, readiness, and professional development of Soldiers, supervised maintenance, and accountability.
- Responsible for CBRN detection and decontamination equipments worth over $500,000.
- served as the primary point for coordinating and managing all paperworks and data.
- Provided acquisition management, which entails examining requests, specifications, and documentation to ensure adequate procurement.
- Collaborated with Service Members to arrange for essential, urgent shortages and other distinctive supplies.
Team Supervisor
US Army
02.2021 - 07.2023
- Assisted senior management in making key decisions by developing and submitting reports with status updates and improvements.
- Reviews incoming correspondence and reports of service members.
- Supervised personnel and administrative functions in support of the company.
- Managed and led 6 direct reports to ensure proper readiness through leader development training and personnel management; reviewed the performance of teams conducted one-on-one coaching with team members; and monitored individual performance.
- Processed over 150 employees' actions resulting in increased readiness across the company by 40%.
- Planned, coordinated, and executed multiple tasks over the course of years while working in the current state, GA.
- Managed and updated personnel records and employee performance.
- Used my strong leadership and problem-solving abilities to keep the team running smoothly and organize workflows to meet any daily demand.
- Employees were trained and counseled to ensure that each work process was carried out under company policies.
- Assisting departing Soldiers as they transition into new assignments or out of the Army.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
Education
Bachelor of Science - Psychology
Georgia Southern University
Statesboro, GA03-2026
Skills
- Customer Service
- Training/Development
- Inventory Management
- Initiatives
- Integrity
- Stress Tolerance
- Strong verbal/written communication skills
- Attention to Detail
- Microsoft Office Proficiency
- Supply planning
- Teamwork
- Technical Competence
- Deadline oriented
- Health and safety compliance
- Site inspections
Volunteer Experience
Served as the Better Opportunity for a Single Soldier Representative for the Battalion., Supported the overall quality of life for the single Soldier and helped to maintain and improve Soldier readiness., Conducted quarterly meetings to identify Soldier issues and concerns by recommending improvements through the chain of command.
Certificateseducation
- Certified Housing Manager
- Certified Lean Six Sigma Green Belt
- Certified Project Manager
- Certified Leader Course
- Sponsorship Certificate
- College Student, Psychology, Georgia Southern University, 3.65, Dean Honor List 2024, 07/01/21, 08/31/23, 45
- Better Opportunity for Single Soldiers Program, Housing Manager & CBRN Equipment Manager, US Army, Fort Stewart, GA, 03/01/22, 06/30/23, 20
Certification
- Lean Six Sigma Green Belt Certification
- First Aid Certification
- Project Manager Certification
- Sponsorship Certification
- Housing Manager Certification
- Leader Course Certification
Languages
Haitian creole
Native or Bilingual
English
Native or Bilingual
French
Full Professional
Spanish
Native or Bilingual
Timeline
Installation Sponsorship & TCS Orders Coordinator
US Army
07.2024 - Current
CBRN Equipment Manager
Army Active Duty
04.2022 - 07.2023
Housing Manager
US Army
02.2022 - 09.2023
Team Supervisor
US Army
02.2021 - 07.2023
Bachelor of Science - Psychology
Georgia Southern University
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