Wysonia Shockley
Brandon,FL
Summary
Results driven professional with extensive experience in the Department of Defense. Expertise in designing and implementing policies, organizational planning, employee performance management and development, employee corrective action, employee labor relations, and legal support and compliance. Expert in employment regulations. Hands on knowledge of mandates and federal laws. Career record of ever increasing positions of responsibility and leadership; management of training and development; professional advisor to senior leaders, employees, customers, vendors and contracted service providers. Expertise in computer administration, generating executive reports. Solid administrative management talents, organizing and monitoring workflow, coordinating services; and a host of other functions necessary to optimize organizational productivity. Savvy Contracting Officer's Representative committed to helping companies build dependable supply networks for uninterrupted service. Eager to work with vendors and negotiate contracts for long-term growth and mutual business support. Monitors ordering processes for inventory accuracy and timely delivery. Proactive Purchasing Manager helping businesses meet fulfillment obligations through reliable vendor partnerships and streamlined ordering processes. Performs detailed research in supplier selection, sourcing and value assessment to form best overall strategy for long-term gain. Manages purchasing budget to determine feasibility of contracts and exceed savings goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regional Contracting Officer's Representative
Defense Information Systems Agency - DISA Central Field Command
01.2019 - Current
- DISA Central Field Command's Primary Contracting Officer's Representative (COR) across multiple task orders and contracts
- Manages all administrative support to contractor personnel by addressing external dependencies that impact contractor's ability to successfully execute deliverables of contracts.
- Manages administrative oversight of over 50 contractors work and quality of deliverables, cost and schedules.
- Research and analyze logistic support requirements.
- Works closely with Headquarters Program Managers, Defense Information Security Agency - Facilities Security Operations (FSO), process owners, process managers and internal or external customers to identify and resolve issues impacting executions of contract deliverables.
- Maintains knowledge of wide range of network systems and services, to include but not limited to Network Management Operating Support System tools, Request Fulfillment and Service Provisioning, DISA Storefront, World Wide Online System, DISA Global Video Services, Joint Contingency and Expeditionary Services, Synchronized Predeployment and Operational Tracker (SPOT), Procurement Integrated Enterprise Environment (PIEE) and Mission Partner Identity Credential Access Management (MP ICAM).
- Advised technical staff, finance partners and other stakeholders regarding contract terms and conditions, applicable institute policies and procedural implementation
- Implemented risk mitigation strategies and drafted applicable contract terms and conditions to make credible arguments during negotiations and issue resolution
- Created, recorded and modified terms and conditions to meet individual procurement requirements.
- Created, recorded and modified terms and conditions to meet individual procurement requirements
- Implemented risk mitigation strategies and drafted applicable contract terms and conditions to make credible arguments during negotiations and issue resolution.
- Advised technical staff, finance partners and other stakeholders regarding contract terms and conditions, applicable institute policies and procedural implementation.
- Attended bid boards, proposal review team meetings, kick-off events and contract acquisition education sessions, broadening knowledge of contract representation details and supporting account health.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
Human Resources Management Analyst
Defense Information Systems Agency-DISA Central Field Command
01.2016 - Current
- Manage direct oversight of administrative support to over 100 military, civilian and contractor personnel manpower programs.
- Coordinates daily with Agency Headquarters on multiple personnel issues
- Ensure application of human resources policies and procedures
- Coordinate and implement policies and assist in dissemination of new or changed requirements to human resources administrative processes for DISA Central Field Command.
- Coordinate with DISA Headquarters to provide expert information on all Office of Personnel Management (OPM), DoD, DISA, and DISA Central's policies and procedures related to these functional areas, particularly with respect to unclear, unprecedented, or controversial policies.
- Establish goals and objectives and ensures plans and procedures are developed and implemented to provide for effective and efficient personnel management for all activities in DISA Central's sphere of operation.
- Ensure DISA and DISA Central's administrative processes, personnel requirements, objectives and policies are consistently applied throughout all serviced sites and, in conjunction with DISA Headquarters, are properly implemented by DFAS Human Resources Office
- Primary Government Purchase Card Holder, providing understanding of Federal Government and DoD policies, practices and processes governing Government Purchase Card Program in compliance with duties, responsibilities and limitations outlined in Government Purchase Card Holder designation letter and DISA Desk book for Purchase Card program.
- Defense Travel System Reviewer, providing guidance with Joint Travel Regulations and assistance with travel coordination, travel voucher and government travel card issues.
Human Resources Manager
Chenega Technology Service Corporation
01.2006 - 01.2018
- Served as Human Resources site liaison to corporate offices, Joint Task Force, Guantanamo Bay, Cuba
- Responsible for all human resources management program on site
- Coordinated and implemented Human Resources activities to include policy and procedure applications, employee relations issues, recruitment and retention.
- Managed position advertisements and collection of resumes and scheduled interviews
- Recruited qualified applicants for various company positions.
- Maintained appropriate tracking systems and logs for recruiting purposes assuring that candidate progress was carefully monitored and appropriately supported.
- Financial Analyst and lead for contract management
- Managed human resources support of company personnel including budget, travel, personnel records, payroll and contracts.
- Drafted vacancy announcements, offer letters, obtained background check releases, fingerprints and drug screening in compliance with regulations.
- Served as site Property Officer
- Managed 5.5M annual budged for travel expenses, corporate cards, and procurement maintaining integrated financial system.
- Internal HR consultant to management and employees on related issues
- Managed escalated employee relations issues, such as, but not limited to policy violations, and harassment investigations, and corrective actions.
- Created and maintained NIPR and SIPR user accounts.
- Monitored group policy settings, and administered Microsoft Exchange accounts within Active Directory operations.
- Operated as service point of contact for help desk, assisting to diagnose, troubleshoot and resolve approximately 200 tickets per day.
- Provided daily technical support for problems related to email, network, connectivity, telecommunications, peripheral equipment and performed system maintenance.
- Transferred help desk walk-in and email requests to web-based system, reducing field technician response time.
- Testes required operating, systems, applications and security patches.
- Deployed patches to both NIPRNet and SIPRNet networks
- Consistently maintained DISA compliance of 95% before all deadlines.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Medical Executive Assistant
MindLeaf Technologies Inc.
01.2015 - 01.2016
- Served as program assistant providing provision of compliance and medical administrative services to 6th Air Mobility Wing on MacDill Air Force Base
- Primary duties included performing data collection, computation, interpretation, and presentation
- Provided office assistance by performing various clerical and administrative duties such as developing presentations, performing office automation duties such as word processing, email correspondence, managing suspenses, creating briefing charts, and development/tabulation of spreadsheets
- Technical assistant/advisor to working groups planning and preparing presentations for annual PM conferences
- Collected and obtained data from multiple sources; compile data for review and interpretation
- Analyzed data and provided reports
- Evaluated data for trends, tracking short- and/or long-term tendencies
- Provided statistical insight and review of this data for use by PMs in refining programs and developing conference agenda
- Developed and distributed critiques and surveys soliciting feedback from customers, users, annual conference attendees and field offices
- Assisted working groups in planning and preparation of projects
- Provided technical assistance with computer programs, data collection and compilation, and presentation methods.
- Composed, edited, proofread and tracked documents in multiple software formats.
- Ensured procedural and grammatical accuracy, conformance with general policy, and factual correctness.
- Ensured coordination procedures were followed.
- Worked with Program Managers to determine format, content, charts, and supporting documentation required to meet higher headquarters or other DoD requirements.
- Primary point of contact for Chief Nurse, Chief Surgeon, program office, field unit and Program Managers, responsible for receipt, control, logging, safekeeping, and necessary action on program related medical sensitive materials per HIPPA guidelines.
- Answered high volume of phone calls and email inquiries.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Training Manager
Defense Information Systems Agency-DISA Europe Field Command
01.2009 - 01.2015
- Provided administrative and technical support to entire Field Command of military, civilian and contractors.
- Served as administrative assistance, liaison officer, budget officer, training manager, safety officer, security specialist, and SharePoint Content Manager
- Duties included TDY budget generation, expenditure tracking, development of standardized procedures, office management, supply administration, records management and time and attendance management.
- Responsible for human resources processes within DISA
- Coordinated with DISA Headquarters on civilian and military personnel employment, training and awards issues.
- Served as DISA Europe's primary contact person on personnel and manpower issues coordinating with Command leadership, employees, Defense Finance and Accounting Service, Office of Personnel Management and Headquarters
- Managed DISA-Europe Command Training Program and served as DISA Field Security Office Liaison to European Command Headquarters in accordance with policies and procedures.
- Provided and arranged technical training and career management strategies as well as analysis of trends and evaluation of current programs and processes to enhance DISA Europe's ability to accomplish its mission.
- Principal advisor to senior leadership on all training and development matters and resources
- As Field Security Office Training Liaison, coordinated with EUCOM and AFRICOM to ensure that training plans and related requirements were aligned to organizational Command criteria.
- Scheduled all FSO funded courses, sponsored instructors, and coordinated all logistics of training equipment through host nation customs office inbound and outbound.
- Coordinated and prioritized required training courses for active-duty military, federal government civilian and contractor employees.
- Researched and obtained relevant course materials to achieve training objectives.
- Managed new employee orientation training process for more than 50 employees each year.
Command Secretary
United States Naval Station / Guantanamo Bay
01.2004 - 01.2006
- Executive Secretary to Command Supply Officer and Deputy Commander
- Prepared all correspondence, orders and directives at command level.
- Maintained consolidated administrative office in matters pertaining to personnel administration and disseminated information of interest to military and civilian personnel.
- Command liaison to in-bound visitors coordinating and arranging all accommodations for on-site visits to Naval Station Supply Command Center.
- Provided administrative assistance to manager on information systems; military; classification; compensation; recruitment and placement; employee benefits; human resource development; performance management; employee relations; and labor relations, as well as legal and regulatory limitations.
- Verified all supporting documents for all HR activities to include promotion, evaluations, awards, entitlements
- Processed Capital HR (CapHR) actions to research, review and input requests for personnel actions (RPAs)
- Performed duties for Commissioned Corps Officers to assist in personnel management and documentation
- Administrative Officer for Time keeping
- Entered, audited and reviewed time and attendance data
- Alternate Point of Contact for Command budget management to include budget tracking, purchase order approval, government travel authorization, and monthly budget reconciliation and reconciliation of government purchase card
- Primary Action Officer for Defense Travel System (DTS)
- Primary action officer for management of Government Travel Card to include monitoring purchases, notification and follow up of past due/suspended accounts; analyzed transactions versus payments/vouchers to identify discrepancies
- Alternate manager for logistics element to include property/vehicle accountability
- Proficient in Property Management Information System (PMIS) to maintain tracking and accountability of over $175K of equipment
- Alternate Training Manager; monitored quotas given, verified eligibility, tracked mandatory training, reports data to Headquarters
- Additional duties included certified time card administrator and security officer.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Entered data into system and updated customer contacts with information to keep records current.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Associate of Arts - Human Resources Management
Columbia College
Columbia, MO03.2007
Skills
- Critical Thinking and Objectivity
- Interpretation of Regulations and Policies
- Expert Communication Skills
- Ability to work independently and in team environment
- Ability to work in fast-paced environment with competing priorities
- Adaptability
- Decision Making
- High Emotional Intelligence
- Discretion
- Contract Administration
- Proposal Evaluation
- Scope Definition
Certification
SHRM Certified Professional / Senior (ID 172XHRM410401)
Coursework
- Villanova University Online Essentials of Government Contract Management
- CLC 106 Contracting Officer Representative with a Mission Focus
- CLC 222: Online Training for Contracting Officer's Representative (COR)
- Microsoft SharePoint Designer
- Microsoft SharePoint 2007 Essentials
- Windows SharePoint Services Office 2007 and SharePoint Integration
- Microsoft Windows SharePoint Services 3.0
- Human Resources Fundamentals
- Developing Human Resources (HRCI/PHR)
- Strategic Management (HRCI/PHR)
- Human Resources Fundamentals (HRCI/PHR)
- Administrative Professionals Training Suite
- Administrative Professionals: Representing Your Boss Defense Travel System Basics
- Defense Travel System for Account Officials and Certifying Officers
- Introduction to the Defense Civilian Pay System (DCPS)
- DCPS - Processing Pay Actions
Timeline
Regional Contracting Officer's Representative
Defense Information Systems Agency - DISA Central Field Command
01.2019 - Current
Human Resources Management Analyst
Defense Information Systems Agency-DISA Central Field Command
01.2016 - Current
Medical Executive Assistant
MindLeaf Technologies Inc.
01.2015 - 01.2016
Training Manager
Defense Information Systems Agency-DISA Europe Field Command
01.2009 - 01.2015
Human Resources Manager
Chenega Technology Service Corporation
01.2006 - 01.2018
Command Secretary
United States Naval Station / Guantanamo Bay
01.2004 - 01.2006
Associate of Arts - Human Resources Management
Columbia College
SHRM Certified Professional / Senior (ID 172XHRM410401)
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