Wyteeka Hancock
Athens,GA
Summary
Dedicated Room Attendant with proven expertise at Hotel Abacus, recognized for exceptional attention to detail and teamwork. Skilled in housekeeping and bed making, I enhanced guest satisfaction through efficient room turnover and proactive service. Committed to maintaining high cleanliness standards while fostering a collaborative environment among staff.
Overview
2026
2026
years of professional experience
Work History
Room Attendant
Hotel Abacus
Athens
07.2025 - 02.2026
- Cleaned and sanitized guest rooms, ensuring adherence to health and safety standards.
- Restocked supplies and amenities in rooms, enhancing guest comfort and satisfaction.
- Reported maintenance issues promptly, contributing to efficient hotel operations.
- Assisted in training new staff on cleaning procedures and hotel policies, fostering team development.
- Collaborated with housekeeping team to maintain high cleanliness standards across the property.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
Room Attendant & Public Area Attendant
Hotel Indigo
Athens, GA
06.2022 - 07.2025
- Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Coordinated with housekeeping team to optimize workflow and enhance efficiency.
- Assisted guests with requests, providing exceptional customer service and support.
- Trained new staff on cleaning protocols and hotel policies to ensure consistency.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Implemented eco-friendly cleaning practices, contributing to hotel's sustainability initiatives.
- Developed strategies for improving room turnover time, enhancing overall productivity.
- Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
- Checked appliances in guest rooms to determine good working order.
- Replenished guest room water glasses, toiletries, and paper products.
- Collaborated with front desk staff to address guest concerns, ensuring swift resolutions and overall satisfaction.
Room Attendant
Hampton Inn Suites
Athens, GA
2023 - 2024
- Managed inventory of cleaning supplies, optimizing resource usage and minimizing waste.
- Responded to guest requests quickly, improving overall guest experience during stays.
- Implemented time management strategies to complete tasks efficiently within designated shifts.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Ensured positive guest experiences with prompt response to special requests and additional services.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
- Performed laundry duties for improved efficiency and faster room turnover times.
- Displayed strong organizational skills when managing personal cart inventory based on specific needs per shift, ensuring a seamless transition from one task to another without any delays or complications.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Provided assistance in cleaning public areas, contributing to the overall appearance and reputation of the hotel property.
- Transported and stored guest luggage to provide safekeeping of personal belongings.
Room Attendant& Breakfast Attendant
Hampton Inn By Hilton
Commerce, GA
2007 - 2020
- Ensured cleanliness and organization of guest rooms, adhering to hotel standards.
- Managed inventory of cleaning supplies, maintaining optimal stock levels.
- Collaborated with housekeeping team to enhance efficiency in room turnover.
- Responded promptly to guest requests for additional amenities or services.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Assisted in maintaining inventory levels of cleaning supplies, proactively reported low stock to management.
- Supported hotel's green initiatives, minimized waste and correctly separated recyclables during cleaning duties.
- Upheld hotel's high cleanliness standards, conducted deep cleaning tasks as scheduled.
- Maintained guest privacy and security by following hotel protocols during room entry and cleaning.
- Ensured safety and hygiene by replacing used towels and linens with fresh ones.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Washed and put away kitchen dishes, utensils and glassware.
Ticketer& Selector
HomeGoods Distribution Center
Jefferson, GA
08.2015 - 11.2018
- Operated ticketing systems to accurately label and track inventory items.
- Collaborated with team members to maintain organized warehouse spaces and efficient workflows.
- Assisted in verifying shipments against packing lists for accuracy and completeness.
- Utilized handheld scanners to streamline tracking of incoming and outgoing products.
Room Attendant
Candle Wood Suites
Athens Ga
04.2010 - 03.2012
- Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Supported fellow housekeeping staff with training on new processes, resulting in increased productivity levels across the department.
- Demonstrated flexibility in adapting to different room types and layouts, ensuring consistent quality across the board.
- Contributed to hotel aesthetics, assisted in seasonal decoration of rooms and public areas.
- Increased health and safety compliance, used personal protective equipment properly and followed hygiene protocols.
- Improved cleaning efficacy, utilized eco-friendly and effective cleaning agents.
- Increased guest satisfaction, promptly responded to requests for extra towels, pillows, and other amenities.
- Demonstrated flexibility and teamwork by helping in other areas of hotel operations during peak times.
Education
High School Diploma - Diploma
Cedar Shoals High
Athens, GA08.2001
Skills
Housekeeping
Teamwork
Housekeeping knowledge
Bed making proficiency
Timeline
Room Attendant
Hotel Abacus
07.2025 - 02.2026
Room Attendant & Public Area Attendant
Hotel Indigo
06.2022 - 07.2025
Ticketer& Selector
HomeGoods Distribution Center
08.2015 - 11.2018
Room Attendant
Candle Wood Suites
04.2010 - 03.2012
Room Attendant
Hampton Inn Suites
2023 - 2024
Room Attendant& Breakfast Attendant
Hampton Inn By Hilton
2007 - 2020
High School Diploma - Diploma
Cedar Shoals High