Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Xaiden Vitale

Sales Associate
Orlando,FL

Summary

I graduated from Lake Nona High School in 2021 and am now working toward a business degree at Valencia College to lay a solid foundation for my career. While studying, I work in sales at Home Depot, gaining valuable experience in customer service and sales techniques. I also have extensive experience in online clothing sales, where I’ve learned a lot about e-commerce, marketing, and consumer behavior. These experiences are helping me grow both professionally and personally as I continue to work toward my goals.

Overview

6
6
years of professional experience

Work History

Tool Rental Associate

The Home Depot
03.2022 - Current
  • Inspected and tested tools to locate worn and damaged parts and malfunctions.
  • Performed routine maintenance on rental tools to guarantee their safety and reliability for each user.
  • Managed reservation system efficiently, ensuring availability of requested tools for customer pick-up dates.
  • Streamlined tool rental processes for improved efficiency and faster customer service.
  • Resolved customer complaints professionally and effectively, maintaining a high level of satisfaction among patrons.
  • Maintained a clean, organized, and safe work environment to ensure optimal functionality of tools and equipment.
  • Supplied information about rental items to inform customers of tool availability and operation.
  • Conducted regular inventory checks to maintain accurate stock levels and prevent loss or theft.
  • Prepared rental contracts by printing contracts, obtaining customer signatures and verifying customer identification and driver's license.
  • Assisted customers with troubleshooting tool issues, offering expert guidance and support.

Cashier

Murphy USA
08.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Stocked, tagged and displayed merchandise as required.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Crew Trainer

Oerther Foods Inc.
06.2019 - 02.2021
  • Promoted culture of continuous improvement, regularly reviewing and updating training content.
  • Streamlined drive-thru service times through development and enforcement of new workflow processes.
  • Facilitated smooth workflow during rush hours by effectively assigning tasks based on staff strengths.
  • Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
  • Ensured all crew members were proficient in operating kitchen equipment safely and efficiently.
  • Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.

Education

High School Diploma -

Lake Nona High School
Orlando
05.2001 -

Skills

Safety procedures

Technical aptitude

Cleanliness and orderliness

Rental market

Rental agreement

Rental transactions

Reservations

Maintenance management

Contract management

Cancellations

Teamwork

Product display

Visual merchandising

Teamwork and collaboration

Problem-solving

Interests

Video

Sales

PC Building

Music

Entymology

Anatomy

Timeline

Tool Rental Associate

The Home Depot
03.2022 - Current

Cashier

Murphy USA
08.2021 - 01.2022

Crew Trainer

Oerther Foods Inc.
06.2019 - 02.2021

High School Diploma -

Lake Nona High School
05.2001 -

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Xaiden VitaleSales Associate