Summary
Overview
Work History
Education
Skills
Timeline
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Xaisha Greene

Shreveport,Louisiana

Summary

Ambitious Certified Nursing Assistant possessing experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education

Overview

8
8
years of professional experience

Work History

CNA

Roseview Nursing And Rehabilitation Center
Shreveport, LA
01.2022 - 04.2022
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

CNA

Heritage Manor South
Shreveport, LA
12.2020 - 12.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

Team Leader

Popeyes® Louisiana Kitchen
Shreveport, LA
10.2020 - 01.2021
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Led team of [Number] members while providing exceptional customer service.

Team Leader

Burger King
Shreveport, L.A.
03.2018 - 12.2019
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.

Customer Service Coordinator

Marshalls Department Store
Shreveport, L.A.
04.2015 - 01.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Monitored and reported on trends in customer interaction to evaluate processes and capitalize on improvement opportunities.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.

Cashier

McDonald's
Shreveport, L.A.
09.2011 - 04.2013
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

GED -

Southern University At Shreveport
Shreveport, LA
05.2014

Skills

  • Fluid Measurement
  • Activities of Daily Living (ADL) Support
  • Linen Replacements
  • Feeding Assistance
  • Caregiver Relations
  • Electronic Recordkeeping
  • Observation Documentation
  • Needs Determination

Timeline

CNA

Roseview Nursing And Rehabilitation Center
01.2022 - 04.2022

CNA

Heritage Manor South
12.2020 - 12.2021

Team Leader

Popeyes® Louisiana Kitchen
10.2020 - 01.2021

Team Leader

Burger King
03.2018 - 12.2019

Customer Service Coordinator

Marshalls Department Store
04.2015 - 01.2018

Cashier

McDonald's
09.2011 - 04.2013

GED -

Southern University At Shreveport

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Xaisha Greene