Summary
Overview
Work History
Education
Skills
Timeline
Generic

Xalina Gonzalez

North Las Vegas,NV

Summary

Experienced with high call handling and scheduling. Utilizes advanced communication techniques to coordinate timely responses in critical situations. Track record of maintaining composure under pressure and ensuring accurate information relay.

Overview

11
11
years of professional experience

Work History

PDR Technician/Marketing Manager

Dent Affect
07.2022 - Current

Scheduling, evaluating and quoting repairs, repairing dents, inventory, promote company, develops and implements advertising.

Scribe

CENTER FOR SIGHT
Las Vegas, NV
08.2020 - 04.2022
  • Input Dr's findings into patient's EMN, send prescriptions, fax, communicate through all aspects for Dr. (in office/reps), audit schedule, schedule, educate patients, work patient up (check VA, IOP, eye mobility, update CC/HPI.)

Server/Hostess

Texas Roadhouse
Anchorage, AK
01.2015 - 06.2021
  • Host: communicated with customers and coworkers, seated guests, run food, made to-go orders, kept area clean, and re-stocked.
  • Server: took orders, made drinks, seated guest, kept area clean, inventory, and ran food.
  • Recognized as one of their top servers in sales for up-selling.

Front Desk Receptionist/Technician

CLEAR VISION EYE CENTER
Las Vegas, NV
08.2019 - 08.2020
  • Answer multi-line phones, update electronic medical records, schedule, cash handle, verify insurance, scan, fax, check-in/out, pre-test, special testing, contact lens train, and sales. Knowledge of Revolution Hr.

Optometric Technician/Receptionist

Eagle River Vision Clinic
Eagle River, AK
09.2016 - 03.2019

Scheduling, evaluating and quoting repairs, repairing dents, inventory, promote company, develops and implements advertising.

Education

Associate Of Applied Science - Health Sciences

Ancilla College
Plymouth, IN
05.2016

General Studies

Colorado Northwestern Community College
Rangely, CO
12.2012

GED - General Studies

East Anchorage High School
Anchorage, AK
05.2012

Skills

  • Auto body repair
  • Strong attention to detail
  • Efficient workflow management
  • Software application proficiency
  • Adaptable learning capacity
  • Deadline oriented
  • Strong leadership skills
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking
  • Reliability
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Task prioritization
  • Interpersonal skills

Timeline

PDR Technician/Marketing Manager

Dent Affect
07.2022 - Current

Scribe

CENTER FOR SIGHT
08.2020 - 04.2022

Front Desk Receptionist/Technician

CLEAR VISION EYE CENTER
08.2019 - 08.2020

Optometric Technician/Receptionist

Eagle River Vision Clinic
09.2016 - 03.2019

Server/Hostess

Texas Roadhouse
01.2015 - 06.2021

Associate Of Applied Science - Health Sciences

Ancilla College

General Studies

Colorado Northwestern Community College

GED - General Studies

East Anchorage High School
Xalina Gonzalez