Xander-Cage Santiago
Staten Island,NY
Summary
Hardworking employee enthusiastic about learning all different types of fields and trades inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Associate - DSP Delivery Driver
Amazon
06.2024 - 09.2024
- Follow designated delivery routes efficiently
- Operate large delivery vehicles safely in high-traffic conditions
- Handle heavy lifting and package deliveries
- Load and unload trucks efficiently
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatch and customers for accurate delivery information.
- Operated light trucks to deliver loads as far as 30 miles from home location.
City Park Worker
NYC Parks and Recreation
01.2023 - 06.2024
- Performed landscaping and waste management duties
- Engaged with the public in a professional and friendly manner
- Conducted cleaning, minor repairs, and maintenance tasks
- Explained park accommodations, dining choices and recreation opportunities to guests.
- Answered phones to offer information and proactively solve guests' problems.
- Went above and beyond to enhance guests' park experiences.
- Installed and moved temporary structures for different types of events.
- Fertilized and watered grounds for optimal growth.
- Maintained athletic fields for area youth and adult leagues.
- Kept grass, trees and landscaping beds in professional condition with regular care.
- Secured park gates or doors at closing time and unlocked at opening.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Collaborated with gardeners to plan and design outdoor spaces.
- Cut trees and shrubs to shape and maintain landscape.
- Removed debris and waste from outdoor areas.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Replaced light bulbs and handled other basic park upkeep.
- Serviced park restrooms to keep each free of trash, stocked with basic supplies and clean for guests.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Inspected gardens for pests, weeds and diseases.
- Assisted with irrigation system maintenance and repair.
Mechanic & Electrician
Wheels.Co EBikes
03.2022 - 08.2022
- Performed wiring, motor installations, and electronic repairs
- Diagnosed and fixed issues with controllers, LCDs, and brakes
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Disassembled defective parts to make proper repairs.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Stored and maintained power tools and equipment for each job.
- Investigated customer complaints to identify cause of malfunctions.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
Warehouse Crew & Online Commerce Manager
Eyecare Sales Inc.
10.2021 - 02.2022
- Processed online sales and managed customer service inquiries
- Handled returns, online feedback, and support via chat/email
- Stocked shelves, cleaned warehouse, and maintained orderliness
- Loaded, unloaded, and moved material to and from storage and production areas.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Maintained clean, orderly work environment free of hazards.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Consistently lifted materials weighing as much as 100 pounds.
Maintenance Crew Internship
Hudson River Services Maintenance
04.2020 - 09.2020
- Conducted cleaning tasks, including chemical handling and sanitation
- Managed maintenance tools and equipment safely
- Cleaned large glass windows and skyscraper lobby areas
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed routine maintenance checklist.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Properly handled, transported, and disposed of recycled materials.
Education
Basic ED/GED - High School Equivalency
AHRC NYC
Bay St, Staten Island New YorkBasic ED -
Susan E. Wagner High School
Manor Road, Staten Island NYSkills
- Load securing
- Efficient navigation
- Package handling
- Problem-solving
- Defensive driving
- Point-of-sale system
- FLUENT IN ENGLISH
- Logistics
- Local delivery
- Time management skills
- Heavy lifting
- Basic carpentry
- Hand tool proficiency
- Pest control
- Grounds maintenance
- Waste management
- Landscaping
- Maintenance management
- Site safety
- Graffiti removal
- Waste removal
- Snow removal
- Power tool operation
- Facility upkeep
- Maintenance proficiency
- Painting
- Irrigation systems
- Diagnostics
- Battery testing
- Documentation and reporting
- Snow clearing
- Preventive Maintenance
- Conflict resolution
- Cash register systems
- Ordering and stocking
- Data entry
- Cleaning and sanitizing
- Order verification
- Inventory management
- Customer service excellence
- Refund handling
- Product knowledge
- ID verification
Certifications And Additional Information
- Fully vaccinated against COVID-19 (Moderna, 1st & 2nd dose)
- Strong work ethic and ability to adapt to new challenges
Certification
FEMA IS-100.C: Introduction to Incident Command
New York State - Defensive Driving Certificate
Languages
English
Native or Bilingual
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Emergency Alert System, broadcast and radio enthusiast
- Public Transit and Transport enthusiast
Timeline
Delivery Associate - DSP Delivery Driver
Amazon
06.2024 - 09.2024
City Park Worker
NYC Parks and Recreation
01.2023 - 06.2024
Mechanic & Electrician
Wheels.Co EBikes
03.2022 - 08.2022
Warehouse Crew & Online Commerce Manager
Eyecare Sales Inc.
10.2021 - 02.2022
Maintenance Crew Internship
Hudson River Services Maintenance
04.2020 - 09.2020
Basic ED/GED - High School Equivalency
AHRC NYC
Basic ED -
Susan E. Wagner High School
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