Xander Herrera
Coconut Creek
Summary
Dynamic marina professional with extensive experience at Jacksonville Boat Club, excelling in fleet coordination and vessel maintenance. STCW certified, I ensure safety and efficiency while delivering exceptional customer service. Recognized for strong attention to detail and problem-solving under pressure, I thrive in fast-paced environments, optimizing operations and enhancing client satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dockworker
Jacksonville Boat Club
10.2023 - 05.2024
- Safely docked and secured a fleet of 20+ boats ranging from 18 to 32 feet in length, ensuring proper positioning in slips and preventing damage.
- Conducted thorough cleaning and detailing of each vessel after every client use, maintaining high standards of presentation and hygiene.
- Performed routine inspections and minor maintenance tasks to ensure all boats were in top operational condition.
- Managed boat logistics, tracking which vessels were in use and coordinating turnaround for upcoming reservations.
- Assisted members with loading/unloading gear and ensured smooth, friendly customer experiences on the docks.
- Communicated regularly with management and other dockhands to maintain an organized and efficient marina operation.
- Enforced safety protocols and responded quickly to on-dock or on-water issues as needed.
Marina Dock Hand
The Cove Marina
05.2022 - 08.2023
- Assisted boaters in securing vessels, providing clear instructions for safe and proper docking.
- Conducted routine maintenance tasks on docks, maintaining a clean and organized marina environment.
- Collaborated with marina staff to optimize dock space and accommodate boat arrivals and departures.
- Responded promptly to customer inquiries and requests, demonstrating excellent communication and customer service skills.
- Enforced safety protocols and regulations to create a secure environment for both staff and customers.
- Maintained accurate records of boat arrivals, departures, and other relevant information.
- Adapted to changing weather conditions and customer demands, ensuring flexibility in daily tasks.
Marina Dock Hand
Windward Management Ltd
01.2021 - 02.2022
- Efficiently managed the docking and undocking of boats, ensuring smooth operations and excellent customer service.
- Assisted boaters with securing vessels, providing clear instructions and guidance for a safe docking experience.
- Conducted routine maintenance tasks on docks, ensuring a clean and organized marina environment.
- Collaborated with the marina staff to coordinate boat arrivals and departures, optimizing space allocation.
- Responded promptly to customer inquiries and requests, demonstrating strong communication and interpersonal skills.
- Enforced safety protocols and regulations to ensure a secure environment for both staff and customers.
- Maintained accurate records of boat arrivals, departures, and other relevant information.
Education
Bachelor of Science - Digital Video Production
University of North Florida
Jacksonville, FL05-2025
No Degree - STCW
Sea School
Jacksonville, FL03-2025
Skills
- STCW Certified: Trained in survival, firefighting, first aid, and maritime safety
- Boat Handling & Docking (18–36 ft vessels)
- Fleet Coordination & Dock Management
- Vessel Maintenance & Cleaning
- Emergency Response Protocols
- Marine Equipment Handling
- Basic Mechanical Troubleshooting
- Customer Service & Client Relations
- Scheduling & Task Management
- Adobe Premiere Pro & Video Editing
Professional & Technical Skills
- Social Media Content Creation
- Drone Operation (if relevant)
- Strong Attention to Detail
- Clear & Professional Communication
- Problem Solving Under Pressure
- Dependability & Team Collaboration
- Adaptability in Fast-Paced Environments
- Scuba Certified
- Free Diver
Soft Skills
Certification
STCW
CPR
Languages
Spanish
Native or Bilingual
Timeline
Dockworker
Jacksonville Boat Club
10.2023 - 05.2024
Marina Dock Hand
The Cove Marina
05.2022 - 08.2023
Marina Dock Hand
Windward Management Ltd
01.2021 - 02.2022
Bachelor of Science - Digital Video Production
University of North Florida
No Degree - STCW
Sea School
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