Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Xander Herrera

Coconut Creek

Summary

Dynamic marina professional with extensive experience at Jacksonville Boat Club, excelling in fleet coordination and vessel maintenance. STCW certified, I ensure safety and efficiency while delivering exceptional customer service. Recognized for strong attention to detail and problem-solving under pressure, I thrive in fast-paced environments, optimizing operations and enhancing client satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dockworker

Jacksonville Boat Club
10.2023 - 05.2024
  • Safely docked and secured a fleet of 20+ boats ranging from 18 to 32 feet in length, ensuring proper positioning in slips and preventing damage.
  • Conducted thorough cleaning and detailing of each vessel after every client use, maintaining high standards of presentation and hygiene.
  • Performed routine inspections and minor maintenance tasks to ensure all boats were in top operational condition.
  • Managed boat logistics, tracking which vessels were in use and coordinating turnaround for upcoming reservations.
  • Assisted members with loading/unloading gear and ensured smooth, friendly customer experiences on the docks.
  • Communicated regularly with management and other dockhands to maintain an organized and efficient marina operation.
  • Enforced safety protocols and responded quickly to on-dock or on-water issues as needed.

Marina Dock Hand

The Cove Marina
05.2022 - 08.2023
  • Assisted boaters in securing vessels, providing clear instructions for safe and proper docking.
  • Conducted routine maintenance tasks on docks, maintaining a clean and organized marina environment.
  • Collaborated with marina staff to optimize dock space and accommodate boat arrivals and departures.
  • Responded promptly to customer inquiries and requests, demonstrating excellent communication and customer service skills.
  • Enforced safety protocols and regulations to create a secure environment for both staff and customers.
  • Maintained accurate records of boat arrivals, departures, and other relevant information.
  • Adapted to changing weather conditions and customer demands, ensuring flexibility in daily tasks.

Marina Dock Hand

Windward Management Ltd
01.2021 - 02.2022
  • Efficiently managed the docking and undocking of boats, ensuring smooth operations and excellent customer service.
  • Assisted boaters with securing vessels, providing clear instructions and guidance for a safe docking experience.
  • Conducted routine maintenance tasks on docks, ensuring a clean and organized marina environment.
  • Collaborated with the marina staff to coordinate boat arrivals and departures, optimizing space allocation.
  • Responded promptly to customer inquiries and requests, demonstrating strong communication and interpersonal skills.
  • Enforced safety protocols and regulations to ensure a secure environment for both staff and customers.
  • Maintained accurate records of boat arrivals, departures, and other relevant information.

Education

Bachelor of Science - Digital Video Production

University of North Florida
Jacksonville, FL
05-2025

No Degree - STCW

Sea School
Jacksonville, FL
03-2025

Skills

  • STCW Certified: Trained in survival, firefighting, first aid, and maritime safety
  • Boat Handling & Docking (18–36 ft vessels)
  • Fleet Coordination & Dock Management
  • Vessel Maintenance & Cleaning
  • Emergency Response Protocols
  • Marine Equipment Handling
  • Basic Mechanical Troubleshooting
  • Professional & Technical Skills

  • Customer Service & Client Relations
  • Scheduling & Task Management
  • Adobe Premiere Pro & Video Editing
  • Social Media Content Creation
  • Drone Operation (if relevant)
  • Soft Skills

  • Strong Attention to Detail
  • Clear & Professional Communication
  • Problem Solving Under Pressure
  • Dependability & Team Collaboration
  • Adaptability in Fast-Paced Environments
  • Scuba Certified
  • Free Diver

Certification

STCW

CPR

Languages

Spanish
Native or Bilingual

Timeline

Dockworker

Jacksonville Boat Club
10.2023 - 05.2024

Marina Dock Hand

The Cove Marina
05.2022 - 08.2023

Marina Dock Hand

Windward Management Ltd
01.2021 - 02.2022

Bachelor of Science - Digital Video Production

University of North Florida

No Degree - STCW

Sea School
Xander Herrera