Xander Standley
Cincinnati,OH
Summary
High-energy Server's Assistant brings strong knowledge of restaurant operations and customer service. Delivers reliable, high-quality support to maintain guest satisfaction. Always learning and pursuing opportunities to help.
Experienced food service professional with strong background in efficiently managing food and beverage operations. Adept at maintaining high standards of customer service, ensuring satisfaction, and fostering collaborative team environment. Known for flexibility in adapting to changing needs, delivering consistent, reliable results, and excelling in multitasking, communication, and attention to detail.
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food & Beverage Attendant
Great Wolf Lodge
05.2024 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Prepared and served various drinks including coffee. Made and delivered breakfast food, pastries, and donuts to patrons.
Server's Assistant
Embers Steakhouse
07.2020 - 01.2025
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
Usher
Envision Cinemas
10.2019 - 03.2020
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
Education
College - Criminal Justice
University of Cincinnati-Main Campus
Cincinnati, OH05-2027
College - Environmental Studies
University of Cincinnati-Blue Ash College
Blue Ash, OH05-2027
College - Aviation Management
Purdue University-Main Campus
West Lafayette, IN05-2027
High School Diploma - High School
Indian Hill High School
Cincinnati, OH05.2021
High School Diploma - Aviation
Butler Tech-D Russel Lee Career Center
Hamilton, OH05-2021
FAA A&P Certificate - Aviation Maintenance Technology
Cincinnati State Technical And Community College
Cincinnati, OH05-2027
Skills
- Food Handling
- Busser
- Order accuracy
- Beverage preparation
- Ingredient preparation
- Food Preparation
- Restaurant Experience
- Guest Services
- Food Safety
- Kitchen support
- Food presentation
- Teamwork and collaboration
Accomplishments
- Obtained an FAA Remote Pilot Certificate in 2019. Later expired in 2021.
- In the process of obtaining FAA A&P Certification.
Certification
Part 107, 2019-12-01, 2021-12-01, I got my Part 107 certificate which means that I can now fly drones.
LANGUAGE
French
Conversational
Timeline
Food & Beverage Attendant
Great Wolf Lodge
05.2024 - Current
Server's Assistant
Embers Steakhouse
07.2020 - 01.2025
Usher
Envision Cinemas
10.2019 - 03.2020
College - Criminal Justice
University of Cincinnati-Main Campus
College - Environmental Studies
University of Cincinnati-Blue Ash College
College - Aviation Management
Purdue University-Main Campus
High School Diploma - High School
Indian Hill High School
High School Diploma - Aviation
Butler Tech-D Russel Lee Career Center
FAA A&P Certificate - Aviation Maintenance Technology
Cincinnati State Technical And Community College
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