Xandra Lindman
Big Lake,USA
Summary
Proven to excel in customer service and adaptability, I leveraged my bilingual capabilities at Concordia College & Minnesota State Community and Technical College to enhance client satisfaction. My tenure at Concordia College, Minnesota State University Moorhead, and Metigoshe Ministries honed my interpersonal communication skills, demonstrating reliability and a fast-learning ability in dynamic environments.
Overview
4
4
years of professional experience
Work History
STUDENT WORKER
Minnesota State University Moorhead
Moorhead, MN
09.2024 - Current
- Developed excellent customer service skills through interacting with various clientele in a professional manner
- Demonstrated professionalism, reliability, and strong work ethic in all tasks and responsibilities
- Worked with coworkers to complete tasks
- Provided efficient and courteous service to customers at all times
- Responded quickly to meet customer needs and resolve problems
SUMMER CAMP COUNSELOR
Metigoshe Ministries
Bottineau, ND
05.2024 - 08.2024
- Evaluated staff performance, recording evaluations on appropriate forms
- Provided guidance and instruction to ensure safety of all participants
- Discussed rules, regulations, and work-related problems
- Encouraged independence among campers through self-directed activities
- Greeted new arrivals to activities, introduced them to other participants, explained facility rules, and encouraging participation
- Consistently encouraged creativity among campers during arts and crafts projects
- Enforced rules and regulations of recreational facilities to maintain discipline and ensured safety
- Taught essential life skills such as problem-solving, teamwork, and conflict resolution
- Collaborated with agency personnel, community organizations, and other professional personnel to plan balanced recreational programs for participants
- Engaged in physical activity with groups of children to promote healthy lifestyles
- Assessed needs and interests of individuals and groups and planned activities around available equipment and facilities
- Assisted in the development of weekly schedules and daily lesson plans
- Exhibited leadership qualities during team building exercises and outdoor adventures
- Educated campers through games and explorations
- Interacted with staff and supervisors to communicate and resolve camper needs and conflicts
- Worked with coworkers to complete tasks
MAIZE STUDENT WORKER
Concordia College
Moorhead, MN
08.2023 - 05.2024
- Canceled orders based on customer requests, inventory or delivery problems
- Created or maintained database of customer accounts
- Developed excellent customer service skills through interacting with various clientele in a professional manner
- Committed to delivering excellent customer service while working in a fast-paced environment
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Provided efficient and courteous service to customers at all times
- Worked with coworkers to complete tasks
- Performed general maintenance and repair
- Responded quickly to meet customer needs and resolve problems
PAINTER
Vista Outdoors
Anoka, MN
06.2023 - 08.2023
- Sprayed prepared surfaces with primers and decorative or finish coatings
- Covered surfaces with drop cloths or masking tape and paper to protect surfaces during painting
- Disposed of leftover materials in accordance with local regulations regarding hazardous waste disposal
- Applied coats of paint and varnish using brushes, spray guns, and roller
- Worked with pollutants, solvents and cleaners, adhering to safety protocols
- Followed safety protocols when handling hazardous materials such as solvents, thinners and paint strippers
- Produced high quality painting work using a variety of tools, including brushes, rollers and spray guns
- Worked with coworkers to complete tasks
- Identified ways to improve efficiency in operations and implemented process changes
FREIGHT TEAM MEMBER
Fleet Farm
Monticello, MN
10.2021 - 05.2023
- Moved freight or stock to and from storage or production areas, loading docks and delivery vehicles
- Separated packages by service type and destination in accordance with established procedures
- Provided support during peak season periods by working extended shifts as needed
- Lifted heavy packages weighing up to 50 pounds without assistance
- Performed regular maintenance on forklifts, pallet jacks, dollies, hand trucks
- Attached identifying tags to containers or marked containers with identifying information
- Inspected freight for damages or missing items and reported discrepancies accurately
- Handled customer complaints professionally and resolved issues quickly
- Provided efficient and courteous service to customers at all times
- Worked with coworkers to complete tasks
- Participated in ongoing training to enhance own job skills and knowledge
- Responded quickly to meet customer needs and resolve problems
Education
ASL - PRE-INTERPRETATION CANDIDATE
MState Community & Technical College
Moorhead, MN, US05.2026
UNDERGRADUATE - GLOBAL STUDIES
Concordia College
Moorhead, MN, US05.2024
Skills
- Fast Learner
- Professional
- Customer Service
- Bilingual (English and ASL)
- Flexible Schedule
- Reliability
- Adaptability
- Interpersonal Communication
- Task Prioritization
Languages
- English (native)
- Spanish (beginner)
- Swedish (basic, conversational)
- American Sign Language (intermediate)
Accomplishments
- Dean's List (Minnesota State Community and Technical College): Requires a 3.5 GPA in order to qualify
- Phi Theta Kappa (ΦΘΚ): Recognized nationally as the main honors society for two-year colleges
References
References available upon request
Timeline
STUDENT WORKER
Minnesota State University Moorhead
09.2024 - Current
SUMMER CAMP COUNSELOR
Metigoshe Ministries
05.2024 - 08.2024
MAIZE STUDENT WORKER
Concordia College
08.2023 - 05.2024
PAINTER
Vista Outdoors
06.2023 - 08.2023
FREIGHT TEAM MEMBER
Fleet Farm
10.2021 - 05.2023
ASL - PRE-INTERPRETATION CANDIDATE
MState Community & Technical College
UNDERGRADUATE - GLOBAL STUDIES
Concordia College