Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Associate
Amazon AGS1
12.2021 - 09.2023
Ship dock
Packing
Smart pack
Small pack
Picking
Counting
Vender returns
AFE
Correctional Officer
Department of Juvenile Justice
06.2020 - 12.2021
Enforce rules and keep order within the youth development center.
Supervise activities of the youth.
Inspect facility to ensure that it meets security and safety standards.
Conduct searches to ensure there is no contraband within the facility.
Conduct reports on youth’s behavior.
Escort and transport youth.
Supervise all movement.
Conducted regular inspections of living quarters and common areas for contraband and safety hazards.
Led conflict resolution initiatives, fostering a supportive atmosphere within the facility.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Conducted routine and emergency head counts.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Restrained juvenile inmates when disturbances required physical intervention.
Assisted in intake and release of inmates.
Documented inmate behavior and activities in logbooks.
Made rounds at specified intervals and conducted head counts and roll calls.
Responded to emergency situations and de-escalated hostile confrontations.
Assistant Store Manager
Dollar Tree
10.2019 - 05.2021
Greets and assists customers in a positive approachable manner.
Manages 20 team Associates in busy high-volume store.
Resolves customer inquiries and concerns.
Ensures a clean, well-stocked store for customers.
Assists Store Manager with supervising, training and developing Store Associates on operating practices and procedures.
Assists in unloading merchandise from delivery truck, organizes merchandise and transfers merchandise from stockroom to store.
Supports Store Manager in loss prevention efforts.
Assists and coordinates ordering merchandise and record keeping to include payroll, scheduling and cash deposits and receipts.
Supervisor: Gabriela Canto, Store Manager, Phone: (707) 386-7294.
Team Associate
Burlington
09.2019 - 10.2019
Assists in unloading merchandise from delivery truck, organizes merchandise and transfers merchandise from stockroom to store.
Sorted merchandise and placed on clothes rack for floor.
Trained new team associates.
Worked in fast paced environment sorting merchandise.
Supervisor: Store Manager, Phone: (707) 451-7866.
Certified Nursing Assistant
12.2018 - 07.2019
Monitored vitals and patient behavior and reporting them to the Charge Nurse.
Assist patients with taking their prescribed medications.
Groomed and bathed patients with low mobility.
Prepares each patient with necessary items, such as blankets, pillows, medical equipment and bathroom needs.
Store Cashier
Charlotte Russe
10.2018 - 07.2019
Operated cash register by ringing up customer purchases.
Performed various tasks relating to customer service and product merchandising.
Responsible for stocking shelves, locating items for customers.
Assigns and controls fitting rooms.
Assembles product displays and maintained store cleanliness.
Assists customers with options of various sizes and colors for specific merchandise purchases.
Knowledge of store policies and procedures.
Supports Store Managers in loss prevention efforts.
Supervisor: Ms. Alyssa (706) 800-1299.
Manager
Dominos
10.2016 - 05.2017
Assisted in managing and training employees.
Assisted in selling pizza and delivered pizzas.
Managed Staff and developed work schedules
Strives to increase sales.
Supervise, assign and delegate tasks appropriately to entire staff.
Supervisor: Ms. Breyanna.
Shift Leader
Charley’s Philly Steak
03.2016 - 10.2016
Assisted in managing and training employees.
Worked as Cashier and sold philly steaks sandwiches.
Supports the goals of the business and helps General Manager to achieve goals.
Strives to increase sales.
Supervise, assign and delegate tasks appropriately to entire Team.
Education
High School Graduate -
Glenn Hills High School
Augusta, GA
05.2018
Certified Nurse Assistant License - Nursing Practice
Training For Life Center
Augusta, GA
12.2018
Associate of Science - Criminal Justice
Solano Community College
Fairfield, CA
08-2021
Skills
Customer service
Time management
Attention to detail
Computer skills
Leadership qualities
Customer interaction
Workplace safety
Cash handling
Flexible schedule
Problem-solving
Multitasking and organization
Verbal and written communication
Friendly and helpful
Timeline
Associate
Amazon AGS1
12.2021 - 09.2023
Correctional Officer
Department of Juvenile Justice
06.2020 - 12.2021
Assistant Store Manager
Dollar Tree
10.2019 - 05.2021
Team Associate
Burlington
09.2019 - 10.2019
Certified Nursing Assistant
12.2018 - 07.2019
Store Cashier
Charlotte Russe
10.2018 - 07.2019
Manager
Dominos
10.2016 - 05.2017
Shift Leader
Charley’s Philly Steak
03.2016 - 10.2016
High School Graduate -
Glenn Hills High School
Certified Nurse Assistant License - Nursing Practice