Summary
Overview
Work History
Education
Skills
Timeline
Generic

XANDRIA ROBERO

Houston,TX

Summary

Innovative Photographer equipped with excellent observational skills and creative vision. Specializes in nature photography. Comfortable working in varying and difficult environments. Creative Photographer with record of accomplishment in producing attractive and technically strong imagery. Customizes approaches based on project or client requirements, medium and planned use. Expert in composition and editing. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Affectionate Babysitter with hands-on experience monitoring well-being and safety of children. Energetic in conducting fun, age-appropriate activities and modeling appropriate social behaviors. Alert and organized individual dedicated to maintaining child-friendly environment. Reliable Babysitter with hands-on experience monitoring meal preparation, entertainment activities and homework . Personable, caring and commended for building routines while handling emotional and social needs. Certified in First Aid and CPR. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Photographer

Self Employed Services
Houston, TX
03.2023 - Current
  • Assist in planning setup of shoots including location scouting.
  • Reviewed sets of photographs to select best work.
  • Manage budgets related to purchasing supplies needed for each shoot.
  • Photographed special events, parties and portraits.
  • Set up, mounted or installed photographic equipment and cameras.
  • Train assistants on proper use of photography equipment and techniques used in the industry.
  • Explained price and package details to customers.
  • Collaborated with clients to plan shoots and boost satisfaction with photos.
  • Set up camera control equipment, stands and tripods for shoots.
  • Estimated or measured light levels, distances and numbers of exposures using measuring devices and formulas.
  • Edit photos using Adobe Photoshop and other software applications.
  • Utilized filters, edits and after-effects to enhance photos.
  • Scouted locations and curated props for photography shoots.
  • Took pictures of individuals, families, and small groups in studio or on location.
  • Tested equipment prior to use, verifying good working order.
  • Understood and followed oral and written directions.

Babysitter

Self Employed Services
Houston, TX
02.2022 - 02.2023
  • Helped complete homework, school projects and chores.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Led hands-on activities consistent with child's interests and skills.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Establishing trust through consistent communication with both parents and kids.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Responsibly watched children while parents were out.
  • Took children to and from school and extra-curricular activities.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Read stories and played alphabet games to promote early literacy.
  • Met and communicated regularly with parents to discuss children's activities and development.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Minimized TV and mobile device time by engaging children with games and physical books.

Customer Service Representative

Self-employeed
Houston, TX
01.2020 - 12.2021
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Made outbound calls to obtain account information.
  • Collected deposits or payments and arranged for billing.
  • Consulted with customers to resolve service and billing issues.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Set up and activated customer accounts.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Strengthened customer retention by offering discount options.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Took special orders in person and over telephone, generating additional revenue every month.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Understood and followed oral and written directions.
  • Identified needs of customers promptly and efficiently.

Education

High School Diploma -

NORTHSIDE HIGHSCHOOL
HOUSTON
05-2021

Skills

  • Equipment Preparation
  • Photo Editing
  • Large Format Printing
  • Client Relations
  • Adobe Photoshop
  • Lighting Expert
  • Retouching and Color Correction
  • Social Media
  • Digital Photography
  • Social Media Marketing
  • Sales Expertise
  • Light Housekeeping
  • Activity Planning
  • Child Supervision
  • Homework Assistance
  • Meal and Snack Preparation
  • Follows Directions
  • Keeping Children Safe
  • Housekeeping
  • Discipline Understanding
  • Positive and Professional
  • Reliability
  • Child Safety Procedures
  • Exercise and Outdoor Activities
  • Puzzle and Game Play
  • Time Management
  • Data Collection
  • Scheduling
  • Retail Marketing
  • Customer Relations

Timeline

Photographer

Self Employed Services
03.2023 - Current

Babysitter

Self Employed Services
02.2022 - 02.2023

Customer Service Representative

Self-employeed
01.2020 - 12.2021

High School Diploma -

NORTHSIDE HIGHSCHOOL
XANDRIA ROBERO