Xania Jeffers
Wake Forest,NC
Summary
Dynamic and adept professional with experience at Kiddie Academy, excelling in roles requiring exceptional time management and interpersonal skills. Demonstrated ability to enhance team collaboration and customer service, achieving streamlined operations. Proficient in conflict resolution, ensuring a positive environment and efficient problem-solving.
Overview
2
2
years of professional experience
Work History
Floater
Kiddie Academy
06.2024 - 08.2024
- Assisting main teachers with curriculum
- Fills in classrooms as needed
- Provided lunch breaks as required by staff schedule
- Greeting parents upon drop-off and pick-up times
- Help out with meal preparation for lunch and snack time
- Help out with laundry as needed
- Lead activities within classroom in place of teacher or if teacher is absent
- Giving extra comfort to children during nap time
- Be able to clean up after children as well as read stories to the children
- Assist in outside play
- Being able to know the names of all the children and teachers in each classroom, how many are in each classroom, and classroom ratios
Hostess
Carolina Ale House
08.2022 - 08.2023
- Escorted guests to proper tables or offered open seating options in bar and patio areas
- Trained new hosting employees on proper protocols and procedures for providing an outstanding guest experience
- Performed cashier duties when needed, such as taking payments from guests or ringing up orders at the register
- Collaborated with other staff members on any issues or concerns that arose throughout shifts in order to provide quick resolutions for guests
- Remained knowledgeable about current menu items, promotions, and specials offered by the restaurant
- Completed opening and closing procedures according to set standards
- Assisted in seating guests and managing the wait list
- Answered questions about menu items, specials, and other restaurant information
- Demonstrated flexibility by helping out in other departments as needed
- Recorded and prepared to-go orders
Education
High School Diploma -
Wake Forest High School
06.2023
Skills
- Time Management
- Effective Communication
- Attention to Detail
- Team Collaboration
- Critical Thinking
- Conflict Resolution
- Problem Solving
- Telephone reception
- Customer Service
- Multitasking proficiency
- Strong Interpersonal Skills
- Organizational Skills
- Fast Learner
Timeline
Floater
Kiddie Academy
06.2024 - 08.2024
Hostess
Carolina Ale House
08.2022 - 08.2023
High School Diploma -
Wake Forest High School
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